Casino Heroes is a relatively new player in the gaming market, with an innovative approach that is commendable as it is far-reaching. With game offerings from some of the world's leading providers, Casino Heroes has a lot to offer to its players across the globe, with a strong vision of offering a wow factor to its players flowing throughout their website. A strong portfolio and an engaging user experience compliment their extensive website, which strives to use gamification in creating a gaming experience like no other.
Malta, United Kingdom
Number of games
Betsoft, Evolution Gaming, Microgaming, NetEnt, Playtech, Quickspin, Rabcat, Yggdrasil
Free Spins bonus turnover
Neteller, Trustly, Visa, MasterCard, Zimpler, Skrill, ecoPayz
About Casino Heroes
Founded in 2013 by Georg Westin, Casino Heroes currently has offices in both Malta and Sweden and employs over 100 members of staff spanning 24 different nationalities. They currently operate 4 other brands including CasiTabi, Betser, Speedy Casino, and Speedy Bet – each one aimed at different markets and sectors. With 5 award nominations at last year’s iGaming award shows, including Employer of the Year and Best Customer Services Operator awards, it is clear that Hero Gaming, operator of Casino Heroes, are doing things just right.
Casino Heroes License and Security
Casino Heroes is licenced by the Malta Gaming Authority (MGA) under license number MGA/B2C/253/2013 and by the Swedish Gambling Authority (Spelinspektionen). As it is fully audited by the MGA, strict requirements must be adhered to at all times and compliance is required for the licence to remain operable. All personal information is securely stored with access only granted for KYC (Know Your Customer) and security check purposes. Furthermore, users are encouraged to contact their support team straight away should they feel their account has been compromised in any way.
Casino Heroes Bonus
Casino Heroes offers an extensive bonus system to its players. By taking part in adventure island campaigns, players are awarded for finding hidden treasures and fighting the in-game bosses through playing games like Treasure Island, Rock of Riches, and Mythical Mountains. There are several bonus structures available including bonus money, free spins and the Casino Heroes special currency – Rubies. Casino Heroes also offers its players a welcoming bonus, free spins, and a no deposit bonus, with great unique features that come in different games.
Casino Heroes Welcome Bonus
Casino Heroes offers its players a one-time bonus on the first deposit as a welcome bonus. With a minimum deposit amount of 10 euro, the bonus will instantly double the deposited amount up to 50 euro. The bonus money will be used only when the deposited funds are availed of and cannot be withdrawn until all wagering requirements are reached, which currently stands at 40 times for each bonus. Different games might affect wagering requirements differently, so consulting the relevant terms and conditions is strongly advised at all times.
Regular tournaments and bonus promotions
Casino Heroes organises regular tournaments aimed at creating exciting and competitive gameplay. The promotion section includes the latest details for ongoing tournaments and the associated prizes up for grabs. All players can see their results on the leaderboard during the tournament period, with each tournament having specific terms and conditions and a number of featured games. Other promotions include the Game Of The Week with special features, extra multipliers, and super wins, and Blitz games that allow players to play selected slot games faster.
Casino Heroes Loyalty Program
Casino Heroes claim to have the best loyalty program. All players are awarded with Rubies – a special currency of Casino Heroes which is collected with the bets players place throughout their games, promotions, Hero Island Treasure Bags, and boss wins. This special currency can be used in the Ruby Store, where the players can purchase super exciting High Value Spins, such as Super Hero Spins, Hero Spins, King Spins, Mega Hero Spins, Super King Spins, and Mega King Spins; all aimed at maximising the casino experience.
Casino Heroes Games
Casino Heroes offers a wide selection of high-quality casino games for all kind of players. Most of their games are the ever popular slot games, of which they have over 1000. With this huge selection, even the pickiest players will find something they like. Casino Heroes invites you to play the best and newest games on their platform where besides these, they also have all the classic and big-name games, such as Game of Thrones, Jumanji, Book of Oz, Hugo, and a varied selection of other favourites.
Over 40 of the slot games have blitz mode, which allows players to play the game up to six times faster. Furthermore, on Casino Heroes you will find over 40 games with a good chance to win one of their extraordinary jackpots. For players who like real casino games but don’t want to go live, Casino Heroes offers a selection of games including 18 roulette games, 20 blackjack games and 25 other table games, including baccarat, Red Dog, Let It Ride, PuntoBanco, poker, TXS Hold’em and more.
Casino Heroes Live Casino
For players looking for live casino, Casino Heroes has a great selection of the most popular live casino games. There are 24 roulette games including Auto-Roulette, Salon Prive Roulette, Rapid Roulette, Lightning, and Immersive Roulette amongst others. When it comes to blackjack, there are 52 different game varieties including Blackjack Classic, Blackjack VIP, Blackjack Party, and Blackjack Pro. Other offerings include 4 poker games, 7 baccarat games, Monopoly Live, Dream catcher, and Football studio; a wide selection where players will surely find what they enjoy the most.
Casino Heroes Moblie Casino
Casino Heroes advertises itself as ‘multi-platform gameplay’. With a dedicated iOS app which can take a bit of poking around to find on the app store, the site is also optimised for iPhones, iPads, and Android devices which can be accessed through a web browser. Casino Heroes also recommend saving the site as a shortcut for Android users, thus achieving an app-like functionality on this platform. Getting a call mid-play will see users go back to the last end-point once they go back to the game after the call ends.
Casino Heroes Payment Methods
At Casino Heroes players can deposit money to their account using different methods with the most common one being credit cards. For those that do not have a credit card, other payment options are available including Skrill and Neteller as well as EcoPayz if you are in Norway, and Zimpler if you are in Finland. Casino Heroes also offers Trustly bank transfers from banks that support this payment method. Minimum deposit rules apply so always make sure to refer to the terms and conditions.
Casino Heroes Customer Service
Casino Heroes offers a number of ways to get in touch. For any questions or issues, their help centre is available online with many answers to frequently asked questions on different topics. All questions are divided into sections, including licencing and security, responsible gaming, mobile, technical issues, bonus, account, and payments. There is also a search function, which can help users find the right answers that much quicker. Casino Heroes also offers live chat support and email should the FAQ prove to be insufficient or human interaction is required.
Casino Heroes’ vision is all about redefining the online casino experience by creating a WOW factor for its players. Since its launch in 2014, Casino Heroes has made serious progress in growing their market share and recently through the acquisition of a Swedish gaming licence helping it further its expansion plans. Its diversified games portfolio comes thanks to working with world-class providers, which together with a strong focus on user experience and regulatory compliance, is helping Hero Gaming make strides in the gaming market.
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