LeoVegas23rd June 2020 |
Award Winning: LeoVegas won the eGaming Review award for “Mobile Casino Product of the Year” in 2018 and “Online Casino Operator of the Year” in 2017. If you love the convenience of on the go casino and live dealer entertainment Leo Vegas is the casino for you.
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MGA Malta, UKGC United Kingdom
Number of games
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Visa, MasterCard, Trustly, Skrill, Revolut, Paysafecard ,
Who owns LeoVegas Casino?
Does LeoVegas offer bonuses?
To attract new players and keep its established account holders happy, LeoVegas has designed a range of offers that take place at different times of the year. Along with the welcome bonus, players can win tickets to sporting events in the UK by placing bets of a certain value and earn weekly bonuses by joining the LeoVegas bet club. Here, every five in-play bets that are placed on a mobile and are worth £15 or more earn the player a £10 free bet. (T&C’s Apply)
Welcome Bonus – 💰100% up to £400 💰
LeoVegas has put together a selection of three welcome bonuses – one for each of its venues. At the casino, there is a welcome bonus that consists of a 100% deposit match up to a total of £400 and 100 extra spins, though these are only available on certain games. To receive this offer, players need to make a deposit of at least £5 – and it’s important to act quickly as the spins expire three days after they have been claimed. The spins are released when a wager of £5 or more has been placed – to use them, members can click through to the Games section.
New eligible UK players only. Select Casino offer on sign-up and deposit. 4 deposits of £10, £20, £50, £100 matched with a bonus cash offer of same value (14 day expiry). 35x real money cash wagering (within 30 days) on eligible games before bonus cash is credited. Spins credited upon deposits; under £50 =10 Spins, £50 or over =25 Spins; on Book of Dead only (3 day expiry, winnings paid in cash). Play Responsibly. 18+ begambleaware.org. Click for full T&C’s.
Newcomers to LeoVegas can also get a bonus in the Live Casino area. This equates to 100% of their initial deposit, up to a total of £250, and can be claimed when an account is first opened. A deposit of £10 is needed for the offer to kick in.
New eligible UK players only. Select Live Casino offer on sign-up and deposit. 2 deposits of £10, £50, £100, £250 matched with a bonus cash offer of the same value (14 day expiry). 75x real money cash wagering (within 30 days) on eligible games before bonus cash is credited. Play responsibly. 18+ begambleaware.org. Click for full T&C’s.
Finally, in the Sports area, people who create an account are offered a New Player Sports Bonus. This is a profit boost of 100% to be used when betting in-play, and to access it, a first deposit of £10 is needed. The profit boost will remain on an account ready for use for 30 days after it has been accepted.
New customers only. Deposit £10 min and claim in ‘my offers’ 1×100% mobile in-play profit boost. Max stake £10. Max extra winnings £100. Valid for 30 days. Skrill/Neteller deposits do not qualify. 18+ Full T&Cs apply www.begambleaware.org.
Once a bonus is accepted, the account holder must fulfil certain wagering requirements before they can withdraw any of their winnings. This sometimes causes frustration for players, so it’s always worth reading and rereading the terms and conditions before agreeing to any form of incentive. At LeoVegas, every game contributes at different rates toward the wagering requirement – these rates are listed beside the game.
Generally speaking, any winnings gained from bonus spins are added to the player’s Casino Bonus funds, and these have to be wagered 35 times over before any money can be withdrawn. In the casino, any bonus money that nets the player a profit cannot be taken out until the bonus amount has been wagered 35 times. Once the wagering requirements are fulfilled, the Casino Bonus fund is converted into cash winnings. If players accept a bonus in the Live Casino area of LeoVegas, then they will be asked to wager 70 times that amount to meet the house’s requirements.
Extra spins and other promotions
One of the most popular promotions at this casino is the LeoVegas VIP Experience. This is a rewards scheme that allows players to track their progress with a VIP Bar. The more active they are on the site and the bigger deposits they make, the more chances they have of winning.
A major part of the VIP Experience is the monthly prize draw, in which the casino awards substantial prizes, such as Apple gadgets and real-life experiences.
There are seven player levels, and whichever level a player is on, they have a chance of winning as someone from each VIP group gets a prize every month. The winners are sent a code that can be used to pick out a prize from the casino shop, or they can choose a cash alternative. Anyone who participates may also receive invitations to events and birthday rewards.
LeoVegas also has seasonal promotions that consist of cash prizes and a couple of free spins. When players sign up, they will be allocated a raffle ticket for the cash prize, and the more they play, the more tickets are allocated. However, the extra spins are provided as soon as they log in.
Casino Games at Leovegas
There are enough games at LeoVegas to keep any player entertained, from newcomers to this fast-paced hobby to the veterans who have been wagering online for years. When people have a specific game in mind, they can begin a search in the Top Games section where the best-loved titles are listed by clicking in the search box to find a game or simply scrolling down to see what’s available.
The slots section is packed with titles created by some of the industry’s most established software providers, with legendary offerings from Microgaming, including Mega Moolah, the NetEnt favourite Starburst, and Mr Vegas from Betsoft. By clicking on the Classic Slots button, players can find iconic slots such as Super Lucky Reels, Irish Gold and Mega Joker, to save time on conducting a regular search. New titles are added each month, so it’s worth checking back regularly for fresh slots.
In the Jackpot slots section, there is plenty of action for the high rollers, with potential winnings of over £1m on progressive slots. The titles here are drawn from some of the most famous game developers around, so players can look out for Hall of Gods, Mega Fortune Deals and Arabian Nights to boost their balance.
The Video Poker area is kept beside the other casino games, and whether players prefer multi-hand or single-hand rounds, there is plenty of choices. Variations include Joker Wild, Deuces Wild, Jacks or Better and All American.
Live dealer games bring the atmosphere of a live location right into the home of players, and at LeoVegas, there is a selection of table games such as blackjack, roulette, poker and baccarat. The traditional table games section is just as well populated, with additions such as Caribbean Stud Poker, Texas Hold’em and Imperial 7, each presented with stunningly vivid graphics.
Popular Live Dealer Games
Live casinos are the latest gambling option in a long line of exciting gaming technologies. With more and more players opting to use the online platform, live games are…
Bacarrat is a popular and exciting card game found in landbased and online casinos. When compared with other card games, Bacarrat gameplay is unique.
Sports betting at LeoVegas
Mikäli LeoVegasilla pelatessa tai muuten asioidessa eteen tulee kysymys tai ongelma, on apua aina saatavilla. Vuoden jokaisena päivänä ja ympäri vuorokauden auki oleva asiakaspalvelu on tavoitettavissa chatin, sähköpostin tai puhelimen välityksellä. Chat-keskustelun saa auki sivuston oikeassa alalaidassa olevasta chatti-ikonista. Saman toiminnon saa päälle myös sivujen yläreunassa olevasta asiakastuki-linkistä, josta saa esiin kaiken asiakastukeen liittyvän informaation. Chat-keskustelun sijaan asiakas voi lähettää myös sähköpostia sivuston kautta.
Asiakaspalvelua on saatavilla suomeksi klo 9 – 02. Muina aikoina viesteihin ja puheluihin vastataan englanniksi tai ruotsiksi. Myös kasinon suomenkielinen sivusto on hyvä tietolähde, mikäli pelaaja etsii mieluummin vastauksia omatoimisesti. Yhteydenottotapojen kanssa samasta linkistä löytyy monipuolinen usein kysyttyjen kysymysten osio, jossa on valmiita vastauksia pelitiliin, talletuksiin, nostoihin, bonuksiin, kasinopeleihin, livekasinolla pelattaviin peleihin, vedonlyöntiin, vastuulliseen pelaamiseen, pelitilin varmennukseen, varojen alkuperään ja kasinon sääntöihin liittyviin pulmiin.
Customer support at LeoVegas
Online casinos are aware that their members place a great deal of importance on customer support, and most provide a good level of assistance, should it be needed. At LeoVegas, the team is available 24 hours a day and seven days each week through various channels. Answer times are acceptable. They can be reached through a contact form, or by phone on 0808 169 9799, through the live chat feature, or by email on [email protected]
Should UK Players play at LeoVegas?
✅ LeoVegas has a truly massive library of games on offer for customers, which gives users instant access to a total of 1,600 big-name slots, progressives and table games.
✅ LeoVegas signed a deal with the prestigious developer Oryx Gaming in 2019, meaning that its library of games is about to get even bigger and better.
✅ The LeoVegas website sports a unique aesthetic and design that sets it out from the competition.
✅ LeoVegas offers new users to the platform a very generous welcome bonus of a 100% match up to the first €400 deposited, as well as 100 free spins.
❌ The welcome bonus is somewhat restrictive and is subject to a 14-day expiry limit along with a 35x wagering requirement.
❌ The game eligibility for the welcome bonus isn’t the best, with only slot games contributing 100% to this. Neither table games nor instant win games will contribute to your welcome bonus.
❌ Although the mobile app is as good as they come, the desktop platform could do with some updates. Although perfectly functional, at times it feels a little slow and clunky.
❌ The website layout seems somewhat dated and difficult to navigate at times.
Are there any complaints about LeoVegas Casino?
If you want to check what its licensing status is, and whether it has had any complaints made against it under this licence, simply head over to the LeoVegas homepage. Once there, navigate to the very bottom of the webpage, where the licensing information is contained. Click on the relevant regulatory body’s badge, which will take you through to the profile with that licensing body. Based on our own research of the company’s profile, we have not been able to find any formal complaints made against it, though this is not to say that no investigations have been undertaken. For the most part, however, it looks like the company’s record is clean.
In terms of the user reviews for LeoVegas, opinion online is somewhat mixed. While many users talk about their experiences with LeoVegas in a very positive way, there are a vocal minority who have had very negative experiences with it. Most of these negative experiences relate to the withdrawal processes, with users noting lengthy withdrawal times or experiences of having their account funds getting tied up for a number of days. While this is not necessarily unheard of in the industry, it is something to bear in mind before committing any real cash to the platform. A number of other users have mentioned difficulties surrounding winnings from bonus schemes, which is also worth bearing in mind.
What licences does LeoVegas casino have?
Given its unique global footprint, LeoVegas currently falls under the regulatory jurisdiction of the Maltese Lottery and Gaming Authority (MGA), the UK Gambling Commission and the Swedish Spelinspektionen. In 2019, it obtained authorisation from the Dirección General de Ordenación del Juego in Spain.
Recently, LeoVegas was issued a Remote Bookmaker’s Licence in the Republic of Ireland by the Revenue Commissioner, meaning that it can now service clients directly in this jurisdiction. This means that in comparison to some of the other casino players out there, LeoVegas has a relatively wide geographic footprint. In all, LeoVegas currently services customers in Sweden, Germany, Finland, Denmark, Great Britain, Canada, Norway, Italy, Spain, Brazil, Japan and India.
LeoVegas has also signed up to a number of customer welfare initiatives to ensure that this stays at the centre of everything it does. Although not a licensing requirement, it is great to see LeoVegas taking the initiative like this.
Lenny's Thought's on LeoVegas
By investing in a casino, a live casino and a sportsbook, it is bringing everything that players enjoy under one roof, though the sports markets are somewhat limited. Meaning that sports fans may be better off choosing a more dedicated sportsbook.
Nevertheless, navigating the site is a breeze and the raft of welcome bonuses, coupled with ongoing promotions such as the VIP Experience, make LeoVegas a good prospect for all levels of casino players.
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