Superlenny
Trustly

Trustly

Trustly, formerly known as InstantBank, is an online payment solution from Sweden. They make money transfers safe, fast, and simple with a focus on online shopping and gaming. Fully designed to work on mobile devices, customers don’t need to create an account since all payments go through their own bank accounts. There are a number of casinos that accept Trustly as a payment method, and the list is growing rapidly.

Trustly is focusing on online gaming as a big part of its mission and offer online casinos attractive packages and offers. Their new product ‘Pay N Play‘ allows players to pay and play at online casinos without creating an account. All you need to do is deposit money through Trustly and enjoy uninterrupted playing. Trustly will pass KYC information to the operator, and a background account will be created for faster withdrawals.

  • Fees: 0%, some fees might apply at some casinos
  • Deposit: Instant, some banks might take longer
  • Cash-out: Up to 2 days
  • Overall Rating: 9/10

DEPOSITING AND WITHDRAWING WITH TRUSTLY AT ONLINE CASINOS

Trustly is fast and simple to use with operations in 29 European countries. Before you choose to deposit or withdraw through Trustly, visit their website and make sure your country is on the list. You can also find information about the banks in each country that support Trustly transfers. You don’t need to register or create an account. All deposits and withdrawals at online casinos will be done through your online banking account.

To deposit money, choose Trustly as your payment method, select your bank and the amount you wish to transfer. You will then be redirected to your internet banking page where you will have to log in as normal. Choose the account you want to use and confirm your payment with your preferred authentication method. Withdrawals work in the same way. The deposits are mostly instant, while withdrawals might take up to 2 days

WITHDRAWING YOUR WINNINGS

  1. Online banking

FEES WHEN USING TRUSTLY AT AN ONLINE CASINO

There are no fees for customers when using Trustly. It is oriented towards businesses, not end consumers. Therefore, you will not be charged when depositing or withdrawing money. With Trustly, there are no sign-up fees and no account to set up. There are some online casinos that might charge you a currency exchange fee if the currency of your bank account and the currency of the online casino is not the same, however.

Some will charge you a small fee for withdrawals but this is more of an exception rather than the rule. Since Trustly money goes from your bank account to the betting site or any other online seller bank account, it is mostly advised to go through the terms and conditions and applicable fees for both casino/seller website and your bank before completing the transfer. This will save you from unpleasant surprises and unexpected fees.

trustly-payment-method

THE SECURITY OF USING TRUSTLY AT AN ONLINE CASINO

Security is probably the main reason players choose Trustly as their payment method. The company is regulated by the Swedish Financial Supervisory Authority so it processes the payments in a strictly regulated manner. Trustly is definitely one of the safest options out there. Unlike other payment providers, Trustly doesn’t register their customers. Therefore, they don’t handle or store any of your personal information. You don’t need to worry about identity theft or personal data leak.

On top of that, Trustly chooses the highest up to date safety standards, the most sophisticated encryption and follows the same data handling security standards as any other bank. All transfers go through your online banking where many layers of security already exist. Username and password, one-time-use codes, and SMS confirmation are just a few of the security measures in place. You can be sure that your transfers are always safe and secure.

SUPPORT FOR TRUSTLY

Since Trustly is a service obtained by merchants such as new casinos rather than end-users, the casino should be your first point of contact as they are the party responsible for support. Having said that, Trustly still offers support to end-users which can be done through the contact form available on their web-page. Feedback and complaints can also be done through Trustly’s website which also lists their mail address, should this be required.

Queries Trustly support can help you with include transfers done accidentally, freezing of page or errors during transfers, and even if you cannot remember whom you transferred funds to using Trustly. Their support page includes both FAQs (Frequently Asked Questions) and search functionality which will help you understand whom you should direct your query to. Remember to choose the User Support option from the top of the page.

DIFFERENT PAYMENT OPTIONS WITH TRUSTLY

You don’t need to create an account to use Trustly for online payments. It only works as a transferring system, and it doesn’t store any personal information. This makes it super easy and fast to use. There is no need to transfer funds from your bank account to Trustly and then to the online casino or other online stores since all payments go straight from your bank account to the online casino account.

All you need is a normal banking account with access to online banking and some cash there. If you don’t have enough funds in the account you wish to use, don’t worry. There are many ways to add money to your bank account, including bank transfers from other accounts, as well as cheque and cash deposits. Just keep in mind that some of these transfers might take some time, depending on your bank.

CONCLUSION

Trustly makes deposits and withdrawals to and from online casinos easy and safe. While it is not the fastest payment method out there, it provides a 0% fee structure. Some online casinos might still request a fee to use this payment method, so always check those pesky T&C’s. Since the online casino handles most of the support, it consolidates your support options thus providing an easier experience should there be any issues.