As you might expect from any modern payment method, using Neosurf is quick and easy provided that you’ve already signed up to Neosurf and used the app, or purchased your voucher in-store. Once you’ve done that, all you need to do is:
Right here at SuperLenny! If you scroll back up the page, you’ll find a star-studded list of Lenny-approved casinos that cater for Canadian players who prefer to use Neosurf. Check it out!
When we assess payment methods here at SuperLenny, there are 5 areas we look at and test drive for ourselves before writing up our reviews:
Using Neosurf to deposit funds is quick and easy, even for the least experienced of players. Once you’ve set up your account, you’ll need to buy a physical Neosurf voucher which you’ll find available across almost 140,000 points of sale globally, including supermarkets, convenience shops, gas stations, and so on. But if that’s a touch too traditional for you, don’t worry, there is a digital option available through the provider itself, making Neosurf more accessible to all. Canadian players on a budget tend to favour Neosurf because it allows you to use smaller denominations when it comes to buying vouchers.
Neosurf is a payment option for thousands of top casinos, including player favourites like NetBet, PokerStars, and Bet365. Neosurf doesn’t charge any transaction fees, but you may incur some very small charges if you need to convert to another currency. When it comes to deposit limits, you’ll need to check the particular casino you’re playing at for specifics as these differ from one operator to the next.
But how to make a deposit with Neosurf? It’s pretty straightforward. Simply:
As with the majority of prepaid payment options, it’s not currently possible to make any withdrawals using Neosurf, meaning you’ll need to use another method to cash out and therefore you’ll need to be signed up to another e-wallet or use bank transfers, which are typically slower in terms of payout times. The issue here is that for security reasons, most casinos will require you to use the same banking method for deposits and withdrawals, but there are some exceptions!
Depending on your deposit method, delays may vary. Deposits by Credit Cards and Voucher Neosurf are immediate. Deposits by bank transfer (SEPA) are usually available within 24 to 48 hours on your myNeosurf account.
No. You’ll only need to pay a fee if you need to exchange currencies.
Yes, it is!
The fact that Neosurf is registered and authorised to operate by both the UK and European Financial Conduct Authorities means that this payment method has passed the rigorous checks in place to ensure a safe, secure, legitimate service. That being said, some customers have registered complaints about technical issues when trying to use their vouchers or prepaid cards, and struggled somewhat with the customer service response that followed. While these are likely isolated incidents, it’s worth looking into what other players are saying about their personal experiences with the vendor.
Payments using Neosurf are generally instant.