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Cookie Policy

How to Control Cookies

You can manage cookie usage through your browser settings. The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:

•    Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
•    Firefox: http://support.mozilla.org/en-US/kb/Cookies
•    Internet Explorer: http://support.microsoft.com/kb/278835
•    Safari 5 for Mac: https://support.apple.com/en-us/HT201265
•    Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Alternatively, http://www.allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them. In addition Google Analytics provides its own opt-out options:

•    http://tools.google.com/dlpage/gaoptout

N.B. In the case of some mobile devices, it may be necessary to consult the device’s instruction manual to manage cookies effectively.

a.    How we use Cookies

i.    The Site makes use of cookies and other technologies to assist in recording non-personal statistical information such as how much time is spent reading the content of a certain page, or which banner advertisements receive the most clicks by our users. Such technologies help us improve our Site, our marketing activities and your experience. Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. By using or accessing the Site, you are consenting to the Site’s use of cookies as explained further in this Clause 6.

ii.    Cookies are essentially text-only pieces of information that the Site transfers to your hard drive or other website browsing equipment for record-keeping purposes.

iii.    While information collected through cookies gives us no personal data (therefore it does not collect matters such as your name and surname) it does allow us to serve adverts and other content, which, based on the information stored by the cookie, may be of interest to you. This can include articles, customised advertisements and targeted services. Cookies therefore are used to improve your online experience, as well as for analytics and for marketing, but specifically we use Cookies on the Site for the purposes highlighted in the table at Clause 6(d) below.

iv.    Where we hold personal data about you (such as where it is provided to us during account creation) we may combine information received from cookies to your account profile.

You can disable cookies in your browser at any time, however this will reduce the value you can gain in terms of being useful and interesting content. It will also cancel any browser customisations you may have put in place. Removing cookies may also have the effect of removing your opt-out preferences from certain sites that use cookies to record opt-outs/unsubscribe preferences.

b. Cookie classification



Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Note. Blocking these cookies might prevent registration/authentication to the site and might make some content/functions unavailable.

Performance cookies

These cookies collect information about how customers use a website, for instance which pages customers go to most often, and if they get error messages from web pages. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous.

Functionality cookies

 These cookies allow the website to remember choices you make such as your username, language or the region you are in and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching videos or commenting on a blog. The information these cookies collect may be anonymised.

Targeting/advertising cookies

These cookies record your visit, the pages you have visited, the games you have played, the financial transactions you have made, and your general behaviour on the Site. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of time you see an advertisement as well as help measure the effectiveness of the advertising campaign. We will use this information to make our Site and the advertising displayed or received by you more relevant to your interests. We may also share this information with third parties for this purpose who assist us in analytics.

c. Cookies Behaviour

Session Cookies

Session cookies are created temporarily when a user visits the Site. Once the user leaves the Site/closes the browser, the session cookie is deleted.

Persistent Cookies

A persistent cookie file remains on the user’s device and is re-activated when the user visits the Site that created that particular cookie. These cookies expire after a certain period (set in the file), or can be removed manually.

d. Cookies Used

 fr  1 Minute  Yes  Used by Facebook for advertising purposes  Targeting/Advertising

 1 Year

 Yes  Used for security and threat detection purposes   (https://www.cloudflare.com/cookie-policy/)


 _delighted_fst  20 Years  Yes

 Used for security and threat detection purposes   (https://www.cloudflare.com/cookie-policy/)


 _delighted_lrt  20 Years  Yes

 The last time a user responded to a delighted

 questionnaire with their user token. (https://delighted.com)


 _delighted_lst  20 Years  Yes

 The time the delighted banner (for customer feedback)

 was last shown to the user (https://delighted.com)


 _ga  2 Years  Yes

 Used to distinguish users (Google Analytics)

 _gat  1 Minute  Yes

 Used to throttle request rate (Google Analytics)

 _gid  1 Day  Yes

 Used to distinguish users (Google Analytics)

 btag  Never  No

 Affiliate Referrer

 btag_data  14 Days  No

 Affiliate tracking, set with arbitrary data sent to us

 in a query string parameter when a user visits the page

 from an affiliate.


 BVImplmain_site  Never  Yes

 See cookie policy, the specific names and what they

 achieve is not listed however   there is a general   overview. http://www.bazaarvoice.com/privacy-policy/

 Bazaar voice is used to provide reviews for various games

 on the SuperLenny  site

 Targeting/Advertising   Cookies AND Functionality

 clickID  14 Days  No

 Affiliate tracking, set with arbitrary data sent to us in a

 query string parameter when a user visits the page from an   affiliate.


 firstTimeLoginVisit  Never  No

 Once the user logs in to the site this cookie is set to detect

 whether in the future we should show the user the sign up

 page or login page when they visit a page that requires   authentication

 LaRunningChat  Never  Yes

 The status of the running chat (https://supports.ladesk.com)

 LaSID  Never  Yes

 Used to identify the session in the chat   (https://supports.ladesk.com)

 LaUserDetails  Never  Yes

 Set the email and name that the user input when

 open a chat   (https://supports.ladesk.com)

 LaVisitorId  1 Month  Yes

 Used to identify the visitor (https://supports.ladesk.com)

 LaVisitorNew  1 Day  Yes

 Used to check if is a new visitor who opens the chat


 sly-ckd  365 Days  No

 Once the user has accepted and confirmed our use

 of cookies (via the cookie disclaimer) this is set in order

 to not re-show the   cookie disclaimer

 sly-lng  Never  No

 Stores the users current language to keep the

 site in the language they selected.

 sly-pyld  14 Days  No

 Same as above another parameter that can be set


 sly-st-mins  365 Days  No

 The amount of time the user (if in GB) has been on the

 site whilst logged in. Required for UK compliance.

 Functionality (?)

 sly-st-modals  365 Days  No

 The amount of times we have displayed the session timer

 notification (if in GB) to the user so that we do not show the

 notification more times than neccessary.

 Required for UK compliance.

 Functionality (?)

 LastGames  30 Years  No

 Stores the user last played games.

 __insp_identity  Never  Yes

 session cookie, deleted when visit is over (inspectlet.com)


 __insp_nv  Never  Yes

 session cookie, deleted when visit is over (inspectlet.com)


 __insp_ref  Never  Yes

 session cookie, deleted when visit is over (inspectlet.com)