Expert review by Matthew West
There are a number of different bonuses available at Karamba, all of which are designed to either entice you in to try out the casino and its games, or to keep you playing on for longer. Whatever the reason, they’re pretty good for players, offering up a whole host of different ways to help you get ahead. From match deposits to bonus spins and a lucrative reward programme, Karamba casino really does try and meet all possible player requirements.
The welcome bonus is a particularly lucrative one. It comes in the form of a match deposit bonus which offers a whopping 100% match on any first deposit up to the value of £50. This enhanced bankroll can be used on any games within the casino enabling you to test out, not only the platform itself but also a number of different gaming options across the casino. It’s well worth taking up this bonus, which you can do automatically when you sign up.
Pretty much all casino bonuses come with a set of wagering requirements attached and Karamba’s bonuses are no exception. The welcome bonus comes with a requirement of 35x which means you’ll have to wager the bonus amount and any subsequent wins 35x before you can make a withdrawal. Any wins accrued from the bonus spins are subject to even stiffer requirements – a whopping 50x in playthrough. This can be a little daunting but it is possible to meet these requirements and walk away with some cash.
The bonus spins that are available here (100 of them all told) actually come alongside the welcome bonus. These spins are awarded over three consecutive days – you’ll have to sign into the casino each day to get your hands on them. You will have to make a minimum deposit of £10 per day with 20 spins awarded the first day, and 40 bonus spins for the second two deposits. There doesn’t seem to be a specific slot game that these are attached to, though.
Players that are planning on sticking around will be delighted to know that Karamba also makes moves to keep you happy as well. There are a number of additional bonuses and promotions available each offering a variety of extra cash options though these do change regularly. There’s also an automatic-entry loyalty programme in place where you accrue points for every real money bet placed. These collected points can be exchanged for various prizes later on down the line.
Karamba uses the services of a myriad of different software providers and as such has a healthy game selection on offer. The vast majority of these belong to the slot genre where players can easily select the perfect game by using the convenient filter options that are available. Alternatively, you can search for a favoured game by title in the search bar, but we suggest checking out the ‘New’ filter to see what additional games are up for grabs.
Karamba has its own proprietary software as well enabling them to offer some totally unique games within their collection. The virtual table game section is well stocked and has a range of different blackjack, baccarat and roulette versions for players to choose between. Video poker games are lacking though, so enthusiasts of this genre will need to look elsewhere for their poker fun. There is, however, a good collection of scratch cards and other instant win games, which makes a nice change.
The casino also offers a decent live dealer selection. The usual suspects are present – blackjack, roulette, and baccarat. Similar to their virtual counterparts, Karamba offers each of these in a few different options and betting ranges. There are some of the more unusual live games that you can play, as well. These include the rather exciting Dreamcatcher game. All of these games are powered by Evolution Gaming ensuring you get nothing but the best HD quality, all in the comfort of your home.
Once again catering to every need of the players, Karamba has an excellent selection of payment providers available. These include the usual options for both withdrawal and deposit that includes debit and credit card, eWallets (Skrill and Neteller), as well as some bank transfer and prepaid options. Being able to use these methods for all transactions makes life a lot easier for players when it comes time to make a transaction. All of the vendors are highly reputable, too, ensuring high security.
No matter what option you choose deposits always occur instantly, popping up in your casino account so that you can get playing right away. Withdrawals take a little longer as the casino has to process the transaction. This won’t usually take more than a day, but the length of time it takes for the cash to end up in your bank account will depend on the payment method you choose. E-wallets are the fastest taking just a few days, whereas card options can take a week.
Not to sound like a broken record, but Karamba really does do its best to ensure that optimum player comfort is had. This particularly extends to their support section which is available from 6 am to 11 pm GMT. It’s available every day though we do miss out on not have 24/7 access. The best method of contact is, without a doubt, the live chat. It’s just a shame that you have to fit in your queries in the specific opening hours that are available.
If an issue or query arises outside of these hours, then there is an email that can be used for contact. There’s also a phone but this operates along similar opening hours as the live chat. The phone does get you directly speaking to a staff member, you may have to wait a bit during open hours. As the casino has the belief that customers are the most important aspect, these staff will offer professional, friendly and above all, speedy, resolutions to any issue.
The bright, clean and colourful interface of Karamba is a marked improvement on that from a few years ago. This easy to use platform has also been translated to the mobile site enabling players to bounce back and forth between the two platforms with the utmost ease. Along with the interface and software, the casino continues to impress with its casino game selection. Additionally, there are also options to pop across to the attached sportsbook, too, increasing your gambling action.
Elsewhere on the site, the number of bonuses, great customer service and a range of payment options keep Karamba as a strong contender for a top online casino. However, this casino still sits in the middle of the pack. There’s nothing here that really makes it stand out from the crowd, but nothing negative about it, either. It offers everything a player could need though, so for new players testing things out, this is a pretty good place to start.
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