Expert review by Gemma Heathcote.
Online casinos become more popular each day. Dozens and hundreds of users register in the system daily. Beginners who just started using the website are faced with the need to go through the verification process at the online casino.
Perhaps the most unpleasant procedure you have to go through with an online casino is the account’s verification (or validation). Today we will talk about what you can do to make this process as quick and straightforward as possible so that you can withdraw the winnings from your gaming account.
What is this procedure, and why do you need it?
The question “what is verification in a casino?” interests many users who are just starting their playing careers. This is a procedure for verifying your identity by sending a package of documents to the broker. This way, they check the information that the player provided during registration.
The verification procedure is required to counteract the laundering of money received from illegal activities and to confirm that the person from whom the documents were received is registered in the system.
Without identity verification, the user will not be able to withdraw money from the system. Only a few days after the conditions are fulfilled, this service will become available. To withdraw money immediately, it is recommended to pass verification when you first get registered.
You can confirm your personal data by providing the documents to the broker in a casino. They will be used to check whether the information provided during the registration is correct.
You will need the following documents for registration:
Photocopy or a photo of the passport. Take a picture of the main pages with personal data and a photo. If the address provided during the registration does not match the address on the identification documents, you don’t need to show this page.
Bank statement proving you have a bank account. It must have the name, surname and address of the account holder. The form must have to be signed by the head of the department and have the bank’s stamp. Instead of a statement, you can submit a utility bills statement. The requirements are the same. The main thing is that the address on the receipt matches the address that was indicated during registration.
Screenshot with personal information and account number where the money from the system will be withdrawn to. You can cover the rest of the information if you don’t want it to be seen. A photo of the monitor can be accepted instead of a screenshot. If you’re going to withdraw the money onto a bank card, you will need to provide pictures of the card’s front and back, covering the CVC code.
Casino workers inspect hundreds of documents every day, and they have a practised eye to check their correctness. But what about the players? How to understand what exactly is needed from them? Even though the casino rules always indicate which documents are required to confirm the account, and a support agent can advise on this issue, often refusals to accept documents come for seemingly unexpected reasons.
We’ve put together a few tips for you on how your ideal documents should look.
1. Send documents without cut edges, good quality, without covering photos or other information. Most often, these are the documents that get rejected.
2. If you are from a CIS country, remember that the passport page with registration is not proof of the residential address, no matter how strange it may sound.
The fact is that only citizens of Russia and several CIS countries have a “registration permit”. Online casinos, which are mostly foreign, are not used to documents like this. In addition, the most important thing on the document with the address is the date. It shouldn’t be any earlier than 3 months from the current date.
3. Don’t try to fix anything with photoshop. Yes, maybe you don’t really want to go to the bank for a “fresh” statement, and it’s easier to just correct the date on the old document using a simple program. It’s not worth the risk! Not only in large but also in relatively small casinos, inspectors use modern technologies. If your trick is discovered, the account will be immediately blocked. This will be especially unpleasant if you already have winnings in your account that you will never be able to receive.
4. Remember that if you have used more than one method to make a deposit, you will have to send confirmation for each of them. In addition, the casino has the right to temporarily cancel the account validation if you used another one after you have passed verification with one payment method. Withdrawals will only be available after the missing confirmation has been sent.
5. Protect your data! The casino does not need the numbers of your card number; they only need to confirm that it belongs to you. Make sure the first six and last four digits are visible and hide the rest. It is also mandatory to hide the three-digit CVC code on the back of the card.
Sending the necessary documents is the key to quick account verification and the possibility of withdrawing winnings. If the casino takes too long to check your documents, then you may have reason to doubt its reliability. But more often than not, it’s not as bad as you might think. Remember that no matter how quickly the casino claims to withdraw money, that excludes the verification time, and it can take up to 48-72 working hours.
Unfortunately, verification problems are not that uncommon. Sometimes the casino clients themselves do not expect that they will need to send so many documents. As a result, they feel dissatisfied. The verification process is not always instant. And players often complain about the verification delays. But this does not happen in all casinos.
There are reasons to suppose that some not so honest online casinos delay the verification process and find faults in the documents on purpose. This way, the customer’s desire to withdraw the money decreases. If things get too complex, some players will choose to cancel the withdrawal and spend the money instead. To avoid this problem, choose the casinos with a high rating and a good reputation before you play any games.
Verification allows you to confirm your identity and withdraw money from the system. It is best to go through it before you play for the first time to be able to receive the funds immediately after winning.