Expert review by Matthew West
The company has expanded considerably in recent years, securing sponsorship deals with Premier League football clubs and linking up with luxury land-based casino Les Ambassadeurs Club. The casino offers an attractively presented online casino site, themed around the black and red of the roulette wheel, with a distinctive white logo. It certainly looks good, but how does it rate? In this review, we will be taking a closer look at some key aspects of the MansionCasino site.
The modern online casino player expects to be offered competitive bonuses, and MansionCasino certainly ticks this particular box. New players are greeted with a £200 welcome bonus, which is boosted with a 10% cash back offer.
Even by modern online casino standards, the MansionCasino welcome bonus is a generous one. The welcome bonus consists of a deposit match deal, through which new players will have their initial deposits matched 100% up to a maximum of £200. In addition, new players are rewarded with a 10% cash back offer and 20 free spins. There are no restrictions on how you can use your welcome bonus, as it can be employed with any game on the MansionCasino site.
As with all welcome bonuses, there are wagering requirements attached to the MansionCasino offer, but these are relatively competitive, compared to others in the industry.
To claim any winnings earned through the bonus, the total amount has to be wagered 40 times and some games will make a bigger contribution towards the wagering requirement. For example, slots games count 100% towards the requirement, but many table games only contribute 25%.
When using the bonus to bet, the maximum stake on any round of play is £5 and £0.50 on a single payline, but there is no maximum win stated, either for the welcome bonus or the free spins, and the bonus is cashable, though restricted to new players only. Overall, this is a competitive welcome bonus offer that will be appreciated by most new MansionCasino customers.
You can often judge a casino by how well it looks after its regular customers, and MansionCasino has paid attention to this important consideration by offering a range of promotions.
The main deal for regular players is a comp point system that is significantly different from the standard schemes on Playtech sites. Under the MansionCasino system, different games allow you to accumulate points at different rates, and the size of the bonuses that you can claim will depend on your VIP status, which improves every time you play.
Compared to the typical Playtech system, MansionCasino allows you to earn points much quicker, particularly with slots titles. The bonuses that you can claim through the comp system do have wagering requirements attached, but these are generous by the standards of the online casino world.
MansionCasino also offers a regular selection of ad-hoc promotions, including a weekly Red or Black promotion that can reward players who make deposits into their account on a Wednesday. This is just one of the popular promotions that MansionCasino makes available to loyal customers.
As MansionCasino runs on Playtech game technology, it offers a wide selection of popular games from one of the industry’s best-known developers. The site offers many of the best-known Playtech titles, including Superman, Green Lantern, Top Gun, Kong, Batman and Ace Ventura: Pet Detective, along with entertaining television-based games such as American Dad and Monty Python. For those who are looking for a life-changing win, there are also 45 progressive jackpot games available, including Gladiator and Adventures in Wonderland.
If you are a table gaming fan, then you will also be well catered for at MansionCasino as there is an impressive variety of games from which to choose, including multiple variations of roulette, blackjack, baccarat, craps, sic bo and pontoon. You can also get closer to the casino action by using the live casino option, which gives you the chance to interact with live dealers in a real casino environment.
The layout of the MansionCasino games section has been well-designed, with clarity and ease of use at the heart of the player experience. The huge catalogue of MansionCasino games is categorised for easy navigation, and there is an additional A-Z option if you need it.
One feature that will be particularly welcomed by gamers who are often frustrated at having to scroll endlessly to find the page that they are after is the fact that all of the key links and pages appear at the top rather than the bottom of the screen. Another handy aspect of the MansionCasino gaming interface is the information on the latest progressive jackpot totals – you can see at a glance which of the jackpots is the most tempting.
It is difficult for any modern casino to stand out, given the competition out there, but when it comes to the range and quality of the games offered, as well as the ease of navigating to the game of your choice, the MansionCasino gaming section is one of the best around.
There has been a rapid growth in the variety of banking methods in use during the last few years, and this has placed additional demands on casinos in terms of the methods they accept.
MansionCasino, like all reputable sites, accepts all of the major credit and debit cards, though there is a minimum deposit limit of £20 and a maximum of £25,000 available. As well as these familiar methods, players can also use a number of e-Wallet banking options, including PayPal, Skrill, EntroPay, Paysafecard and Neteller. This is a welcome and extended range of payment options, though deposit limits and clearance times will vary with each method.
When it comes to withdrawals, you want to be able to get your money quickly, and MansionCasino withdrawal times are some of the quickest in the industry – though again, the length of time that you have to wait for your money will depend on the method of withdrawal that you use. Further information about withdrawal times per payment method can be found by contacting MansionCasino. For any additional questions, customers may have there is also MansionCasino’s support team.
Rounding off the comprehensive MansionCasino banking system is its reassuring commitment to security. The site uses the latest in financial encryption technology and is required as a condition of its licence under the UK Gambling Commission to adhere to the highest standards of data protection, so you can be sure that this site takes protecting your financial and personal details very seriously.
No matter how experienced you are as an online casino player, there will be times when things go wrong, or you need help or advice on a particular issue. This is why customer support is a more important component of a good online casino than many players realise.
Unfortunately, many casinos don’t give enough attention to this aspect of running their business and offer a poor service, content to point customers in the direction of a list of FAQs. MansionCasino players, however, will be able to benefit from one of the best customer support services around.
The MansionCasino customer support is on hand to help with enquiries on a 24/7 basis and can be contacted directly through telephone or via email. The staff employed by MansionCasino appear to be highly trained and are helpful and friendly in resolving queries. Email queries and concerns are also handled in timely and professional manner.
A live chat facility is the only aspect missing from the MansionCasino customer support service, but this is likely to be something that the company will address in the future and doesn’t detract from the overall high standard of support that it provides for new and regular players.
The site is well designed and laid out by people who clearly understand what online casino players are looking for. With a huge selection of the very best slots and table gaming titles, along with generous promotions and bonuses, and great customer support, the site is a strong performer in all categories.
Most importantly of all, when you play at MansionCasino, you can enjoy the peace of mind that comes from knowing that the site is fully licensed and regulated by the world’s most respected gambling jurisdictions. MansionCasino is, therefore, the perfect choice for both new and existing players looking for the finest gaming experience.
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