Expert review by Matthew West
It is in its bonus offers that Scatters Casino really does stand out from the crowd, and for one simple reason – there are no wagering requirements. That’s right, you read that correctly, there are NO wagering requirements. The founders of Scatters wanted to break away from the massive bonus offer with complicated wagering requirement mould. So, here, the main bonus offers come as part of the loyalty reward system. You can earn bonus spins and bonus cash, and both come completely without strings.
The welcome bonus at Scatters is unique. It’s not a headline-grabbing offer of matched cash and/or bonus spins, that comes with a lot of headache-inducing fine print. Instead, it is a straightforward offer – make an account and a risk-free first deposit up to £25. Double your money and you can withdraw it all if you want. Lose the lot, and you’ll get it back to play again or withdraw as you choose. There are no deposit, withdrawal or any other hidden fees.
Best of all, Scatters’ welcome offer comes completely free of any wagering requirements. We just can’t repeat this often enough. There are NO wagering requirements attached to any of the bonus offers at Scatters. This means new players can enjoy up to £25 of pure unadulterated fun, and maybe walk away with some winnings into the bargain. Of course, the Scatters team are hoping to keep players loyal. They offer an innovative loyalty scheme – again with NO wagering requirements. You really are onto a winner here.
At present, apart from the welcome bonus offer, there do not appear to be any other regular promotions or special events e.g. Halloween promos, on offer at Scatters. However, this is more than made up for by the loyalty programme that is in place. New players are automatically enrolled and earn loyalty points as soon as they begin wagering on the multitude of games available at Scatters. These points can be turned into bonus spins, Big spins and even actual cash.
As is usual in rewards programmes, there are several levels, although Scatters take this to new heights. The more points you earn, the higher up the levels you go, meaning you get access to even bigger and better rewards. What’s more, every tenth level is a milestone, marked by a surprise that could be a greater number of bonus spins, even bigger Big spins or more bonus cash. Oh, and did we mention, all of these rewards are wagering requirement free!!
Now we come to the nitty-gritty of casinos – the games. Scatters offers an impressive portfolio of games from some of the top developers in the business as well as from some of the up and coming niche developers. What’s more, new developers, and their games, are being added all the time. But if you think that this sheer number of games might be unmanageable, you’d be wrong. The games lobby is simply a delight to browse through.
The simple, straightforward and easy-to-use theme is continued here. There are no distracting banners or pop up ads. Instead, the games lobby focuses entirely on the games. Across the top of the page are a number of tabs, allowing you to search for different genres – slots, jackpots, table games and the like. Within each section, the game thumbnails, which are much larger than normal and therefore easier to see and identify, are laid out in a grid format to allow easy browsing.
The largest number of games available are slots. What’s more, Jackpots and Megaways slots each have their own tab. Table games include the usual blackjack, baccarat and roulette variants as well as an impressive number of video poker games, alongside some more unusual options like Sic Bo. NetEnt Live and Evolution Gaming provide the Live games, so it’s no surprise to see the lobby well stocked with variants of roulette and blackjack, as well as some newer game types like Dream Catcher, a wheel-of-fortune style game.
As we’ve come to expect, Scatters offers players a good range of payment options for both deposits and withdrawals. These include the standard Visa and Mastercard for credit and debit card payments. There is also a good range of e-Wallets available, including Neteller, Skrill and Zimpler, alongside prepaid cards like Paysafecard. Instant bank transfers, for instance through Trustly, round off the payment types. Generally, deposits will be instantaneous, allowing you to make a deposit and get playing straight away.
Withdrawals, as is usual, will take a little more time. This is mostly due to anti-fraud measures, which require casinos to verify accounts before any money can be paid out. Nevertheless, withdrawals are processed quickly by the casino itself. However, as is usual, using an e-Wallet will come with the fastest processing times, while it can take several days for the cash to get to your bank account if you chose to use a credit card as your withdrawal method.
The founders of Scatter know that excellent customer service is a key area that can really improve your gaming experience as a player. As a casino, it can make all the difference between you keeping or losing players. The result is that Scatters has an excellent customer service team that can be easily reached through email or live chat. At this time, there is no phone line for those who prefer to speak in person to an agent.
However, the big orange, you just can’t miss it, Live Chat button is prominently placed on various webpages and is currently the fastest method to use for making contact with the service team. If your query is less urgent, or you want a very detailed response, then there is also an email option. This will usually take a little longer before you get a reply. However, the customer service team are generally quick, and we found them to be pleasant, friendly and, most importantly, knowledgeable.
In summary, this new online casino really is out to “scatter” its rivals to the four corners! Offering an impressive games library, that’s continually increasing, along with a good customer service team (although we’d appreciate a telephone number), it has got the basics all right. Throw in a risk-free welcome package and a generous multi-level loyalty scheme, which more than makes up for the lack of any other promotions or offers, and you are on the road to a winner.
Add in a good choice of payment options and fast withdrawal times and Scatters is looking ever more attractive. However, the absolute best part of Scatters Casino comes when you throw in a “NO wagering requirement” deal for all bonus offers. As far as we can see, that’s game over as far as rivals are concerned! However, if this were to start a trend among other casinos, we wouldn’t complain. Why not head to Scatters today and give that risk-free welcome a whirl.
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