Expert review by Matthew West
Win Windsor Casino is a UK-facing online casino with an attractive collection of promotions, a rewarding trophies-based loyalty programme and an interesting welcome bonus mechanism. Win Windsor Casino offers a variety of slots and table games to UK players. Although there’s no sportsbook offered at this online casino, players can enjoy the normal casino games and live casino lobby.
The website’s dark background allows the colourful icons of the slots to pop out at players, making it easy to navigate the platform. Players tell us they choose the site for its inherent mobile compatibility and the fairly broad selection of games on offer from more than 30 providers. Read on for details of our in-depth review of Win Windsor Casino.
Win Windsor Casino is a UK-based casino established in 2020. Jumpman Gaming Limited owns and operates the UK-based platform of this casino. Jumpman Gaming Limited operates and is affiliated with over 170 other casinos in the UK and brings over 600 slot titles to the iGaming market. It’s an online gambling platform offering a variety of slots and table games, with various promotions players can enjoy.
The operator provides players with various promotions, games, payment methods, and customer support. It’s a casino that offers a great mobile gaming platform and is partnered with more than 45 game providers.
While Win Windsor Casino’s welcome bonus remains the same interesting bonus of spinning the Bonus Wheel to get a deposit bonus of up to 1,000%, they offer many other promotions as well. Players can win electronics like iPads, AirPods, speakers, Apple Watches and more.
Win Windsor Casino offers a real bonus bonanza in the form of their various promotions. Kicking off with an unusual welcome bonus, the rewards continue with such offers as a chance to win a car, the daily Cash Drop feature that awards real cash prizes, tech giveaways of iPhones and Nintendo Switch consoles, tournaments, free spins of the month, happy hours free spins, a £50 Just Eat voucher for getting the month’s biggest single spin win and plenty more. This online casino gets good marks for both quantity and quality of offers.
You can also win cash rewards, free spins, and £50 Just Eat vouchers. They have various seasonal bonuses or offers specific to the month of the year. We’ve looked at some of their most interesting promotions that are offered permanently.
Win Windsor Casino’s welcome bonus is substantially different compared to what you might expect from a typical welcome bonus. Rather than offering a straight up deposit bonus, the site gives you a spin of their Mega Reel, which contains various awards as follows:
You’ll need to make sure your first deposit is at least £10 to trigger a spin of the Mega Reel. Whichever segment the reel lands on is your reward. If it’s a bonus, your deposit amount that triggered the spin will determine your bonus amount, with the maximum bonus being £1,000.
Note that you’ll need to complete the 65x wagering of the deposit plus bonus amount before you can withdraw.
No codes are needed to claim any of the bonuses at this site. Just make sure your deposit amount is at least the minimum stated value to unlock the bonus and it will be credited to your account automatically.
Before you start claiming promotions, there are some bonus terms and conditions that apply to all promotions. If you win 500 free spins from any of the bonuses, 50 free spins will be credited automatically. To claim the other 450 free spins, you need to email the support. You can also win a maximum of £8 for every 10 spins that you’re awarded.
You can claim no new bonuses if you have a pending withdrawal on your account, and you can only claim one bonus at a time. To claim a no deposit bonus or free spins, you must have at least one card registered on your account, whether you deposited with that card or not.
All bonuses, unless stated otherwise, have 65x wagering requirements, and only bonus wagers contribute towards fulfilling the wagering requirements. You should note that you cannot withdraw bonus funds from your account; you can withdraw only the real money funds. To convert bonus funds to real money, you need to fulfil the wagering requirements on the bonus winnings. Further, the amount of bonus winnings that the casino converts to real money equals your lifetime deposits made, up to £250.
For example, if your deposits to date equal £100, then even if your bonus winnings total £300, only £100 of it will be converted to real money funds, with the rest voided from your account. If your deposits to date equal or totals more than £250, and your bonus winnings are £300, you’ll still only receive a maximum of £250 from that bonus.
Casino games contribute differently towards fulfilling the wagering requirements, and the following games are excluded from bonuses unless stated otherwise: blackjack, roulette, casino-style games and progressive jackpots. The minimum deposit required to be eligible to claim bonuses is £10 unless the specific bonus terms state otherwise.
Bonuses  |
T&C |
|---|---|
| Scratch for Cash | Scratch for Cash is a monthly promotion that players can enter automatically by wagering a minimum of £10 on any games in the Scratch Card section of the casino. Each £10 you wager on Scratch Card games between the first and the last day of the month gives you an additional entry into the prize draw. You can win a £1,000 cash prize that will be credited as real money to your account. |
| CashDrop | This daily promotion is available to all players who made a deposit the previous day. You can claim it by logging in the day after making a deposit and claiming their game of CashDrop from the My Account section. You play a game where a coin is dropped from the top of the screen and bounces off dots to land in different cash prize slots. These funds are credited straight to your real money balance, requiring no wagering. |
| Fluffy Friday | You can win up to £250 cash prizes by playing any of the Fluffy games between 7 pm and 10 pm every Friday. These Fluffy tournaments will have you earning points and climbing the leaderboard to win better cash prizes. The Fluffy games part of this tournament is Fluffy Favourites, Fluffy Too, Fluffy Fairground and Fluffy in Space. |
| PRO Free Spins | You can use the bonus code PRO to win between 50 and 500 free spins if you make a minimum deposit of £20. The free spins won on the Mega Wheel can be used on specific games, including popular slots like Starburst, Irish Pot Luck and Fluffy Favourite. This promotion can be claimed once a week and is one of the only promotions that require a bonus code to claim it. |
| Happy Hours | If you log in on Wednesday, between 3 pm and 7 pm, you receive a chance to spin the Mega Reel and win up to 500 free spins or even Amazon Vouchers. You must have made a qualifying deposit on either Monday, Tuesday, or Wednesday to qualify for this offer. |
| Friday Fun | For all the Bingo lovers out there, this is a bonus for you. You can win your share of a £2,500 cash prize simply by joining in on the Bingo action in the Friday Fun Bingo Room. You get different prizes depending on whether you play one line, two lines or a full house. You can also win many different TG prizes, between £100 and £250. The bingo tickets cost £1 each to enter. |
| Winner Winner Chicken Dinner | You can win this promotion by spinning your favourite reels each month. The player with the biggest single spin win will also win a £50 Just Eat voucher, and their names will be recorded on the winner leaderboard. Any game or slot can be used with promotion, as long as you are the player with the biggest win on a single spin. |
| Seasonal Promotions | There are several seasonal or monthly promotions that you can claim. Promotions like the Massive May, Cash Extravaganza, Monthly Bingo Rooms, etc., offer prizes specific to that respective month. The Massive May is a bonus that offers electronics as prizes, from iPads and Apple Watches to Airpods and electric scooters. The prizes might change from month to month, but this bonus is generally offered each month in a slightly different format. You need to play the Game of the Month listed in the bonus terms and wager at least £10 on it to enter these giveaways. |
Loyal players are rewarded for sticking around at the site through what are called Trophies, which are awarded for completing various tasks such as making a deposit, playing specific games or achieving in-game goals. Collecting trophies leads to levelling up, with each new level you unlock triggering a spin of a Mega Reel with increasingly valuable rewards. It’s not your typical loyalty programme but the gamified nature of it makes it particularly appealing.
We’ve talked about the interesting Trophies system they use in their VIP programme, with every five trophies won advancing you to the next level and awarding free spins. Win Windsor Casino has also added an additional reward for any player who collects 200 trophies, namely a free £10 Amazon voucher. The voucher will be mailed to the recipient within seven days of them claiming the reward.
The trophies needed to raise your VIP level and activate the Mega Wheel awarding free spins can be gained by players completing set tasks. The tasks will be listed in your VIP account and can include playing a specific game, using a particular deposit method or more.
Launched in 2020, Win Windsor is one of the most recent releases by experienced company Jumpman Gaming, with the group’s 80+ casinos tending to get fairly decent reviews. Being predominantly UK-facing, the site is dotted with various elements of British culture such as views of Big Ben, the London Eye and Tower Bridge and the site’s logo itself, which is a crest topped with a crown and featuring the UK flag and some casino chips.
There are over 1,500 titles available at this casino, with the vast majority being slots. These slots include popular titles like Starburst, Immortal Romance, Gonzo’s Quest, Buffalo Blitz and many more. You can also access progressive jackpots like The Legend of the 5 Ninjas, Temple of Iris 2, and Fireworks Frenzy. Not only that, there are Scratch Cards like Stargate Scratch and Bingo games like Zoom Room also available.
There are around 29 table game titles that are not live dealer games, with several variations of roulette and blackjack available. They have only one baccarat game on offer and no poker games. However, they do offer other casino games like Solitaire, Spaceman and Sweet Bonanza Candyland.
They have also gained more partners in the game providers section, adding names like Eyecon, Ash gaming, Foxium, etc., to their list. Their affiliated game providers have expanded from around 36 to around 49 providers listed on their site now.
A fairly broad range of games is on offer from some 36 or so providers including NetEnt, Yggdrasil, Big Time Gaming, SG Gaming, Pragmatic Play, Merkur, WMS, Playtech, and many others, so you’ll have plenty of titles to explore. Games are organised into logical categories such as Newest, Hot Slots, A-Z (all), Table Games, Casino, and Jackpots, while the search box allows you to locate games by name. Demo mode is available for most titles but you won’t be granted access until you open an account, as is standard for UK-based sites.
Most of Win Windsor Casino’s games are slots and there are plenty to explore including 9 Pots of Gold, 88 Fortunes, Dynamite Riches Megaways, Gates of Olympus, Great Rhino, Rainbow Riches, Eye of Horus, Fishin’ Frenzy, Big Bass Bonanza and many others. The Jackpots section of the site also contains numerous big money games such as Ozwin’s Jackpots, Clover Rollover 2, Fluffy Mega Jackpot, Irish Luck, Beat The Bobbies and more.
Some 34 table games are listed in the category of the same name, though they’re a mix of RNG and live dealer based games, which may be inconvenient for some. Still, with such an easily manageable collection you shouldn’t have any issues finding your favourite titles. Highlight games include Multi Hand Blackjack, 20p and 100/1 Roulette, Baccarat and Solitaire.
In terms of live dealer games, you’ll have nine or so titles to explore, all of which are brought to you by leading developer Pragmatic Play, so you’re pretty much guaranteed a quality experience. Included in the lineup are Classic Live Blackjack, ONE Blackjack, Auto Roulette, Speed Roulette and the two live show style games of Mega Wheel and Sweet Bonanza Candy Land.
Their live casino lobby remains limited and only accessible through the table games tab. Pragmatic Play offers one roulette live dealer game and several blackjack live dealer games, but there are no other varieties like baccarat, poker and more
Sports betting remains unavailable at this online casino.
While Win Windsor Casino doesn’t have a mobile app, they offer a web-based mobile casino platform. The mobile casino platform offers the same design and navigation elements as the desktop platform does. You can find all the same titles listed or use the search bar to find a specific title.
Like most modern online casinos, Win Windsor Casino has been designed to perform optimally across all devices. Without the need to download or install anything, you can play the site’s games on any Android or iOS mobile device simply by logging in. Whether on desktop or mobile, the site maintains a consistent user experience, with only a few minor tweaks made for smaller screens such as folding the menu away to the left and displaying games in fewer columns. Performance wise, navigation and gameplay is smooth and glitch-free, making Win Windsor Casino a good choice for on-the-go gaming.
The web-based mobile platform is available to all mobiles, whether iOS or Android and can be accessed as long as you have an internet connection. A mobile app would be more convenient, as it’s faster and easier to access than the web-based platform. However, the adaptive technologies used by the casino website ensure that you still have a user-friendly experience on the web-based platforms.
This online casino doesn’t have a massive range of payment methods, but the ones that are there will most likely be familiar to you:
The minimum deposit for most payment methods is £10, but you can deposit from £5 using Pay by Mobile. However, if you do make a Pay by Mobile deposit of £5, £10 or £20, you will incur a £2.50 transaction fee. It’s also worth noting that all withdrawals have a transaction fee of £2.50, regardless of the amount withdrawn or payment method used.
There are no limits imposed on the withdrawals, except that you cannot withdraw using Pay by Mobile, and you need to complete the KYC process before your first withdrawal can be approved. When withdrawing, the casino will inform you of how much your withdrawable amount is and any outstanding wagering requirements on bonus funds.
Win Windsor Casino aims to process all withdrawal requests within 72 hours. However, be aware that this process may be delayed if your account hasn’t been verified at the time of requesting a withdrawal. The time it takes for your withdrawn funds to reach you will depend on the payment method you have chosen.
If your documents have been verified, then the finance department will process any withdrawal requests within 24 hours instead. Your withdrawal will be listed as pending during that time, and you can claim no new bonuses until it’s been approved by the casino. Win Windsor Casino has stated that after the pending period is over, withdrawals can take between one and five working days to be processed and shown in your bank account. That is relatively fast for online casinos, with many casinos taking up to seven days, depending on the payment method.
Win Windsor casino still doesn’t offer a live chat or phone line option for their customer support, and their support email continues to be the only method available to reach support agents. They state that they respond to all emails within 48 hours, though we’ve found it can be faster.
However, they offer several responsible gaming tools to support customers and provide a more controlled gaming experience. You can set daily, weekly or monthly deposit limits, and you can also request reality checks. Reality checks are pop-up notifications that will remind you how long you’ve been playing and allow you to either continue playing, check your transaction history or stop playing.
You can also request a cool-off period or self-exclusion if you feel that you’re developing a gambling problem. To self-exclude, you need to register with GamStop, a UK company that allows you to self-exclude from any UK online casino.
A fairly comprehensive FAQs section offers solutions to some of the most common issues you may run into during your time at the site, so it’s worth consulting that first.
However, if you still need help after that, you can send your query via email to [email protected]. Unfortunately, this is the only contact method that’s currently available at the site, but the team is friendly, responsive and helpful all the same.
Win Windsor Casino holds two legitimate and respected gambling authority issued licences (details below), which means the operator is required to meet strict regulations in terms of how players and their sensitive data are handled and the fairness of the games. As such, you’ll find the Win Windsor Casino website employs digital encryption technology to protect player and transaction data. A third party also verifies the fairness of the games and ensures RNG-based outcomes are indeed random.
As part of the brand’s adherence to Know Your Customer and Anti Money Laundering practices, players are required to provide documentary evidence of their identity, address and income before withdrawals are permitted. The site’s Privacy Policy details how your data is used and all other legalese is contained within a detailed set of T&Cs. A responsible gaming section on the site offers a range of tools and resources to help you stay in control of your gambling.
Win Windsor Casino is operated by Jumpman Gaming Limited which is licensed and regulated in Great Britain by the UK Gambling Commission under account number 39175. For customers outside of Great Britain, Win Windsor Casino is regulated by the Alderney Gambling Control Commission. You can access these licences by clicking on the gambling authorities’ icons in the footer and also using the hyperlink in the provided licence number.
Other than the lack of live chat and provider filters, we would also appreciate a more varied offering in payment methods. While they have added an additional two methods, it’s still quite limited. The casino can also benefit from offering a mobile app to players and making it easier to contact the support agents, whether with a live chat or phone number.
A few players have mentioned delayed withdrawals, but in most cases, this is the result of delays in verifying the account, so be sure to complete the required process as soon as you can. Another complaint is that their table games offering is small, and we’d prefer they offer their live games using a separate games tab. Separating the live games from the table games will make it easier for players to access the live casino lobby. They can also stand to offer a sportsbook, as that will provide more options when using their online platform.
Win Windsor Casino’s best features include a wide range of rewarding promotions (who doesn’t want to win a car?), the gamified loyalty programme (Trophies) and the unique welcome bonus mechanism. Though the site is somewhat lacking in terms of certain games, there is more than enough to satisfy most players, and with mobile compatibility inherent in the site’s design, that adds up to a pretty decent place to play.
Win Windsor Casino remains a good option for UK players to play entertaining games and claim rewarding bonuses. If you’re a slots fan, the more than 1,500 titles offered will have you jumping in excitement. While their table games and live dealer games are a bit lacking, they still offer more than enough to keep you busy.
Enjoy a mobile-compatible gaming platform and many rewarding promotions, offering everything from free spins and cash rewards to actual prizes like a tablet, etc. Their FAQ section remains extensive and well-organised, but it doesn’t make up for the fact that there is no 24/7 live chat available.
While we would appreciate more payment methods and no transaction fees, there are still enough banking methods to have some options available, and they offer fast withdrawals. Overall, Win Windsor Casino offers a user-friendly gaming platform with many games and bonuses available to UK players.
Withdrawals can take between one and five days, with a 24 hour processing period. The 24 hours processing period only applies if you’ve been verified. If you’re unverified, then the processing period can take up to 72 hours.
There are cards like Visa, Mastercard, Maestro and Paysafecard accepted. Available e-wallets are PayPal, Neteller and Skrill. Pay by Mobile is the other possible deposit method, though it’s not available for withdrawals.
Yes, all withdrawals have a £2.50 fee attached, regardless of withdrawal method or amount. Any £5, £10 or £20 deposits made using Pay by Mobile also have a £2.50 fee. Otherwise, deposits don’t incur any transaction fee.
Yes, if you deposit and wager real money, you can also win real money. Note that you need to complete the wagering requirement on bonus winnings for it to be paid out as real money. Several promotions give real money cash prizes as giveaway rewards for participating in the promotion.
No, the casino doesn’t have a mobile app, but its web-based mobile casino platform is easy to access and navigate on any smartphone.
No, unfortunately Win Windsor doesn’t offer any sportsbook, so punters can’t make a sports bet on this online casino.
Slots are the most popular games offered at this casino, although there are also some table games, bingo and scratch cards. Players can also play some live dealer games and progressive jackpots.
Their welcome bonus is a Bonus Wheel that players can spin to receive a matched deposit bonus of up to 1,000%, although they can also land the unlucky no bonus option. This welcome offer is available to any UK player who registers at the casino.
Yes, the CashDrop bonus allows players to play a bonus game awarding small cash prizes every day, as long as they made a deposit the previous day. There are also other bonuses that you can claim on specific days of the week, like the Wednesday and Friday bonuses.
The wagering requirements for all bonuses, unless stated otherwise, is 65x. This wagering requirement ison the high end, with the standard requirements falling around 35x. However, many of the cash prizes don’t have any wagering requirements.
Yes, demo games are available to all registered players on most of the games, with some games, like live dealer games, being excluded. However, if you’re not registered, you won’t be able to access the demo games.
Yes, players can earn trophies by completing certain missions and actions and by playing and wagering on the gaming platform. Players can raise their level from zero to level four and gain additional benefits with the higher levels.
Each time you earn five trophies by completing the missions, you raise your VIP level and can spin the Mega Wheel to earn free spins. These tasks consist of playing a certain game, using a specific payment method or any other fun activity listed by the casino.
Win Windsor Casino is a legit casino licensed by the United Kingdom Gambling Commission and also regulated by them. For non-UK players, the casino is regulated by Alderney Gambling Control Commission.
Yes, the casino uses a RNG (random number generator) for all their games. They also have their games and gaming platform tested and certified by SQS, an independent testing agency based in Europe.
No, while they have a support email that players can use 24/7, they aim to respond within 48 hours. This means that it can take up to two days for players to receive a response to their query.
There is no live chat function available at Win Windsor Casino. Players only have access to the FAQ section and support email.
Win Windsor Casino offers deposit limits that can be set by the player for daily, weekly and monthly limits. They also offer reality checks, cool-off periods and self-exclusion on their platform. They also offer links to various external resources players can use if they believe they’re developing a gambling problem. That includes independent companies like GamStop and BeGambleAware.org.
Yes, any UK resident can play at this casino. Players have to verify themselves through the KYC process, which means presenting a copy of their identification document, proof of address, banking and any other required documentation.
Win Windsor Casino is owned by Jumpman Gaming Limited, which is a UK-based company. Their registered business address is in the Channel Islands, at La Corvee House in Alderney. However, this address can’t be used by players for any correspondence.
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