Expert review by Lucas Collins
First Deposit – 100% up to C$400
Second deposit – 100% up to C$400
Third Deposit – 100% up to C$400
Forth Deposit – 100% up to C$400
The welcome bonus needs to be claimed within 7 days of registering your account.
Although JackpotCity doesn’t offer any specific live casino bonuses, they do offer plenty of promotions to enhance your gaming experience and boost your bankroll! By earning loyalty points on every spin, card, and roll, you can effortlessly grow your account so you can bet more and win more.
They sure are! JackpotCity always strives to make their online casino as accessible and fair as possible for all players, and this thought process is vital when it comes to the bonuses on offer at JackpotCity. Each and every bonus available at this online casino is available in all countries the casino is licensed in and this includes Canada. Deposits can be made in Canadian dollars and still qualify for any match bonus or the JackpotCity welcome bonus. The online casino is also available in a wide range of languages including French and English.
There are always a number of awesome promotions on the go at JackpotCity including offers such as regular midweek and weekend percentage match bonuses along with daily, weekly and monthly promotions offering you the chance to win anything from cash, casino credits, and free spins to gadgets, 5-star cruises, and exotic holidays. While winning any of these prizes would be awesome, things get a little more personal in the loyalty rewards program, with rewards tailored to your personal style of playing including personal exclusive bonus offers, faster point-earning potential, loads of exclusive competitions, access to a dedicated support team, and plenty more.
Referred to as Playthrough Requirements at JackpotCity, wagering requirements do apply to the JackpotCity welcome bonus and other promotions. These requirements stipulate how many times a free bonus needs to be wagered before you can withdraw your winnings from the casino. JackpotCity actually sets a pretty high wagering requirement of 50x, although this may vary between different JackpotCity promotions. We were quite surprised to see such a high wagering requirement at a big-name casino like JackpotCity, so we expect the bonuses to be very generous to compensate for making it so difficult to withdraw.
With over 300 slots including anything from classic fruity, immersive 3D video slots, and a whole host of progressive jackpots that give JackpotCity its name, this is a great casino for online slots lovers. But JackpotCity isn’t all about the slots! Players will also be thrilled to find plenty of table and card games and a decent live casino that’s sure to keep players of all preferences coming back for more. Including all the traditional games such as baccarat, roulette, blackjack, and a variety of poker variants, there’s plenty of choices when it comes to experiencing all that JackpotCity has to offer.
JackpotCity is powered by an iGaming leader, Microgaming, so we know all the games available at this casino are going to be top-quality and everything will run just as smoothly on desktop, mobile or tablet, whether you’re playing through your web browser or the JackpotCity app. Not only is there a huge selection of games available at JackpotCity offering you the chance to walk away with the big bucks, but most of their games are also available to play in free demo mode so you can practice your hands risk-free or just play for fun at any time.
Although JackpotCity doesn’t offer any form of online sports betting, this is about the only form of gambling not supported by this treasure-trove of an online casino. At the time of writing, the progressive jackpot available at JackpotCity is just under C$21 million and there are plenty of other rewards and bonuses to make it worth your while to play with JackpotCity. The website is fully optimized for fast and streamlined performance, so there should be no problems if you wanted to open a second tab to your favourite sportsbook whilst spinning some reels or checking out your hand at JackpotCity.
Step 1: Click the ‘Register’ button on the JackpotCity homepage
Step 2: Enter your personal details on the registration form – including your full name, DOB address, and contact information
Step 3: Confirm you’re of legal playing age
Step 4: Follow the on-screen instructions to validate your account
The JackpotCity customer service team is dedicated to making every interaction with them as simple as possible. You can do this via the live chat facility which is available 24 hours a day, 7 days a week, or send them an email easily via the website. We would have liked to have seen a phone number listed, but this isn’t the end of the world. We spoke to a couple of agents via the live chat and found the chats loaded quickly. And although the agents took a minute at first, once they figured out the question being asked they were very helpful.
Support Email: [email protected]
Canada Toll-Free Telephone: 1.800.768.1946
JackpotCity is a relatively well known online casino that has been operating since 1998. Casinos don’t tend to last over 2 decades without offering some reliability and adjustability, and this one also has the benefit of being licenced by the Malta Gaming Authority, which is a very trustworthy and respected regulator in the iGaming industry. This licence means players can feel confident that high standards of security, encryption, privacy, RNGs, and faster payments are being maintained at all times. We’re confident after conducting our own research that JackpotCity is a legitimate casino based on the above information.
Yes, JackpotCity seems to be an impressive casino offering plenty of games and some exciting regular promotions that are available to players based in Canada and beyond. They accept Canadian dollars as a payment method for both deposits and withdrawals and their website is even available in French, if you prefer that. The website is brilliantly optimized and works seamlessly on a mobile device so you can play whenever and from wherever you like with no hassle. The live casino options are beautifully done and the live dealers are knowledgable and friendly.
JackpotCity is licenced by the Malta Gaming Authority, which is one of the most highly respected iGaming regulators worldwide, second only the UK Gambling Commission. The casino is also independently endorsed for fairness by eCOGRA and has over 20 years of experience in being a trusted online casino to fall back on, so you know they operate to high standards. Their website and games are operated by Microgaming, who also hold some of the highest iGaming licences available, so you know that even the developers at JackpotCity are well regulated and operate to a high standard.
Overall, we thought JackpotCity was a smoothly put-together online casino with an attractive aesthetic. We liked the city background and found the website easy to navigate even on our smartphones. There’s a decent amount of information regarding JackpotCity available right on the homepage, which saved us digging around for it and we felt gave the casino a more friendly vibe. The FAQs are genuinely helpful, although we would have liked a search bar more prominently featured for filtering the FAQs and on the website generally to make navigation a little easier if you’re not sure exactly what you’re looking for.
Naturally, any online casino is worth basically nothing without a good catalogue of games to fall back on. We were very impressed with the over 400 games available featuring plenty of classics and a few variants thrown in for good measure. The live casino was fluid and fast-loading, which is a great touch, and we actually really liked that almost all games at JackpotCity are available in free play mode so players can get in some practice without risking their own cash. We also really enjoy a ‘Winners’ tab particularly for a jackpot-heavy casino and JackpotCity supplies this with plenty of information. If you love JackpotCity as much as we do, you’ll also enjoy player favourites like SuperSeven Casino, JustSpin, and PartyCasino!
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