Expert review by Matthew West
Betsson is one of the largest gaming companies around, employing over 1,600 people in 12 different locations across Europe. Locations from which they operate some 17 different brands. With a strong focus on fair play and inclusion, Betsson’s vision is to offer the best customer experience in the market. Partnerships with the likes of Alfa Romeo Racing show how hard Betsson works to engage their customer base in different ways, offering exclusive content and experiences that are simply not available anywhere else on the market.
On the 14th of February of 2020, Gaming Innovation Group Inc. (GiG) signed a Share Purchase Agreement (SPA) with Betsson Group (Betsson) for the divestment of GiG’s B2C assets which include the operator brands Rizk, Guts, Kaboo and Thrills. Betsson will, through this agreement, become a long term partner of GiG, generating revenues to GiG’s Platform Services. GiG has, as part of the strategic review, took a decision to make its technical platform sportsbook agnostic, and partner with other sport book providers to offer the best solutions to its customers. Betsson’s sportsbook solution is intended to be integrated on GiG’s platform-offering. Both GiG and Betsson will gain strategic advantage in having the possibility to sell their respective B2B solutions in an environment without conflict of their own B2C brands.
Betsson holds licences by MGA (Malta Gaming Authority), AGCC (Alderney Gambling Commission), United Kingdom Gambling Commission, as well as the Swedish Gaming Authority. When it comes to security, Betsson has a strong arsenal to put user’s minds at rest, including PCI compliance, Verisign SSL, and strong relationships with trusted banks. Furthermore, the casino uses an RNG (Random Number Generator) which is audited monthly. Audit reports are made available for viewing online. Betsson also offers a withdrawal guarantee, ensuring all winnings are paid out to users.
Betsson likes to treat their customers to exciting bonuses. Besides bonus features in different games, they also offer deposit bonuses and personalised offers. All players have to do is to subscribe to their newsletter and check their inbox frequently. All bonus balances are always separate from the cash balance and can be transferred to cash by meeting wagering requirements. Each bonus will have wagering requirements and time frames stated in specific terms and conditions. Therefore, it is always advisable to read the relevant T&Cs carefully before activating any bonuses.
Bettson has a great welcome bonus for their new customers. All players have to do is to register an account with Betsson and deposit a minimum of €10 to receive a 100% bonus up to €100 and 101 free spins on Random Winner Triple Play. To withdraw any winnings from bonus money, players have to meet wagering requirements which, for this bonus, are set at 35x and 25x for free spins within 30 days. Please note that not all payment methods qualify for the bonus and not all games contribute equally towards wagering.
Besides the welcome bonus, Betsson also offers its players frequent tournaments and promotions. All of which can be found on the promotion page of their website. There are always a number of different tournaments available for different games where players can collect enough points to rise to the leader-board. At the end of the tournament, the top players share the prize pool according to the rules laid out in the T&Cs. Betsson also hosts frequent competitions which allow gamblers to win exciting trips around the world, generous cash prizes, and more.
Once players register with Betsson, they automatically become Betsson VIP Club members. By playing games at their casino, all gamblers collect VIP points with the number of points earned differing from game to game. VIP points are converted to Betsson points every month. There are three member levels; Bronze, Silver, and Gold, and they depend on the VIP points earned in the previous month. Betsson points can be converted into cash for playing or withdrawing – 100 points are equivalent to €1. Higher-level members receive more Betsson points from their VIP points.
Betsson casino offers its players a wide variety of online casino games. The biggest majority of their games are slot games with a portfolio containing over one hundred different titles. At this casino, players are sure to find something to their liking. From classical slot machines like Jewels of the Nile and Diamond Empire to the most popular video slot games in the industry, including Bonanza and Book of Dead, Betsson covers it all. For big win seekers, they also offer many Jackpots with great chances to become a millionaire.
For casino classics fans, Betsson offers a nice selection of casino table games, including Roulette, Blackjack, Baccarat, and Poker. Other games include online scratch cards and mini-games, which can offer a great way for new players to start their gambling journey and get a taste of the online casino world. All of Betsson’s games can be played in both free mode and real money mode, giving players a chance to try new games before betting money. With so many games, Betsson promises their players hours of fun and excitement.
Betsson is proud to announce their live casino games portfolio with all of the most popular games including Live Roulette, Live Blackjack and other live casino games. All live games are presented by live professional casino dealers that players can interact with. This creates an authentic physical casino feel without leaving one’s home. To make it more personal, Betsson allows their players to choose their dealer and interact with other players, with all of their games standing out, thanks to the best quality in the industry guaranteeing top player experience.
Betsson offers both iOS as well as Android applications, making it easier to play from your favourite device. The website is also served up in a mobile-friendly flavour when accessing through a mobile device. The app offers the same experience as the desktop version and comes with very fast load times for the website and games alike. Whilst the desktop version can ask you to install the Adobe Flash plugin, no such request is found on the mobile site, allowing for seamless game-play that is as smooth as it is fun.
Betsson supports many payment methods, including credit/debit cards, bank transfers, and eWallets. The minimum deposit amount is €10 for all payment methods, and a service fee of 2.5% applies when using debit or credit cards. The money would appear in players’ accounts immediately unless a bank transfer was done, in which case it will take up to 5 working days. Withdrawals are usually made using the same method as the deposit, with a minimum applicable amount of €20. Approval takes up to 24 hours, whilst the transfer can take up to 5 business days.
Betsson is especially proud of their customer support, which is available 24/7. They can be reached via live chat, e-mail, or phone with a typical response time of as little as 30 seconds. Players can also find help on games by clicking on the question mark icon within the game or by going to the Betsson’s support page where they can easily search for information by entering keywords, or simply browsing through. Customers can also find a self-assessment test to ensure gaming does not become an addiction.
Betsson has a lot going for it and its customers, making this industry veteran one of the safest and most engaging platforms available on the market. This should certainly help win over new players, but what do they offer experienced players?
Industry titans like Betsson often have a range of exclusive games. Offering exclusive games is a huge draw for players who have already played through a fair amount of casino games.
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