Guts30th November 2018 |
Guts have designed the service around the kind of perks that account holders most want, with super-fast withdrawals, well-trained customer service representatives, and a genuine desire to please.
Guts Casino Ratings
Curaçao (CGCB), Malta (MGA), United Kingdom (UKGC)
Number of games
Betsoft, Big Time Gaming, Evolution Gaming, IGT (Wagerworks), iSoftBet, Microgaming, NetEnt, NYX Gaming, Play n GO, Push Gaming, Quickspin, Rabcat, Scientific Games, Red Tiger Gaming, Habanero, NoLimit City, Pragmatic Play, NextGen, Edict, GiG Games, Genii, Stormcraft Studios
2 hours pending period
Free Spins bonus turnover
Live Chat, Email
Visa, MasterCard, ecoPayz, Zimpler, Skrill, Neteller, Sofort, Euteller, Paypal, Instadebit, Credit / Debit CardsRevolut
Who owns Guts Casino?
Guts Casino is one of the many subsidiary companies owned and operated by MT SecureTrade Limited, which is a large player in the online casino gaming space with a large portfolio of successful online casinos under its belt. MT SecureTrade Limited is itself owned by Gaming Innovation Group (GiG). This allows Guts Casino to use GiG’s proprietary iGaming Cloud Network, bringing you all the top-tier gaming action from across its network.
Guts Casino is a registered operator in Malta, and its address is GiG Beach, Triq Id-Dragunara, St Julians, STJ 3148, Malta. Its owner, MT SecureTrade, is also registered in Malta by the Malta Gaming authority under licence number MGA/CRP/257/2014.
This information is available directly through the Guts Casino website, where it is displayed at the bottom of the homepage.
The games here tend to be of the best quality, with themes and styles to suit everyone. Players can browse classic casino versions of blackjack or roulette, along with virtual slots and numerous video poker options. In the live casino lounges, players can test themselves against the friendly dealers, with stakes for any budget. Players are invited to contact Guts if their favourite game is not listed, and the casino will try to obtain it. Industry legends such as Betsoft, Microgaming and NetEnt are all here, and the site’s security is exceptionally tight.
On the 14th of February of 2020, Gaming Innovation Group Inc. (GiG) signed a Share Purchase Agreement (SPA) with Betsson Group (Betsson) for the divestment of GiG’s B2C assets which include the operator brands Rizk, Guts, Kaboo and Thrills. Betsson will, through this agreement, become a long term partner of GiG, generating revenues to GiG’s Platform Services. GiG has, as part of the strategic review, took a decision to make its technical platform sportsbook agnostic, and partner with other sport book providers to offer the best solutions to its customers. Betsson’s sportsbook solution is intended to be integrated on GiG’s platform-offering. Both GiG and Betsson will gain strategic advantage in having the possibility to sell their respective B2B solutions in an environment without conflict of their own B2C brands.
Does Guts offer Bonuses?
Guts casino has plenty to offer new players who are looking for their next big casino home. However, Guts does not offer any bonuses (welcome and promotional) to UK players.
For those of you who can claim bonuses, here’s how wagering requirements work at Guts.
For the majority of bonuses at Guts, the requirements are x35 times the bonus amount. This means that if a player accepts a bonus of £100, then they will need to wager £3,000 before the requirements are met and they are able to withdraw any of their winnings. Furthermore, the amount wagered is weighted differently for each type of game – for example, the Classic Slots contribute 75% and wagers from other slot games contribute 100%. Sometimes, casino bonuses come with different requirements, so it is always important for bettors to read through these so that they know what to expect.
Casino Games at Guts
Guts casino games are designed to be played straight off the browser. The slots and video poker games are plentiful, but there are also lots of classic titles such as roulette and blackjack. The search tool is a great way of narrowing down a search by category, type or software provider. For people who are simply looking for inspiration, the entire list can also be displayed in alphabetical order.
Guts have packed in the slot games, with hundreds to choose from, and the collection can be sorted by type, provider or popularity to save time. In the Classic section, there are established favourites such as Irish Gold and Water Melon, while in the Movie section, players can try out From Dusk Till Dawn, The Dark Knight Rises and Highlander. Experienced players can challenge themselves on advanced slots, which include more complicated elements such as multipliers and wildcards.
In the roulette area, Guts has included variants such as French, American and Multiwheel to keep things interesting. For card game fans, the blackjack and baccarat tables are excellent, with the chance to play against the croupier in real-time for added excitement. Poker is a perennial favourite, and there are more than ten excellent-quality games for players to peruse, from Caribbean Stud and Texas Hold’em to Red Dog and many more. For players who need to build their confidence, the Video Poker platform is ideal. Blending the best of virtual and classic casino poker, it narrows down the decision-making process and places less stress on the player. There are more than 15 options, including Deuces and Joker, Jacks or Better, Joker Poker and Deuces Wild.
To wind down at Guts, members can visit the Other Games section for a diverse collection of bingo games, keno and scratchcard games. These less demanding titles include popular choices such as Mayan and Samba Bingo, along with Classic or Bonus Keno. For players who like to immerse themselves in pay lines, the Caterpillar Scratchcard, which is based on the original slot game, has around 100.
In the Live Casino section, the atmosphere feels authentic with professional-level dealers and croupiers to test a player’s skills. The look is certainly opulent, but Guts knows that not everyone has a huge bankroll to wager. This is why it has a wide range of stakes, which start from as little as 10p but go up to eye-watering maximums of over £1,000.
Guts have been offering their sportsbook for quite some time now but decided on a much needed revamp of the service. With a refreshing look and new features, Guts’ sportsbook settles in amongst the best sports betting sites the industry has to offer. As the cry for a more innovative, mobile-first product got louder, Guts reacted swiftly and decisively. Players from around the globe can now enjoy what they love most: sports betting whenever, wherever.
The service is built on the new and improved GiG Goal framework, which allows for full control over all bets and provides a clean and easy to use interface to all users.
Casino Banking at Guts
People are always cautious when it comes to making payments to new companies, but when a casino uses familiar methods of payment, they tend to feel less concerned. To protect each financial transaction on its website, Guts uses the latest encryption technology and only chooses the most reliable payment methods for their customers to use. In the UK, members can make a deposit using credit cards such as Visa or Mastercard, along with Trustly, Paysafecard, Neteller and Skrill. If you prefer to pay by another method, then the company is open to suggestions.
How do players make a deposit?
Go to the cashier or banking section of the site
Select the payment method of your choice
Enter the amount and confirm
How do players make a withdrawal?
Go to the cashier or banking section of the site
Enter the amount you wish to withdraw
Check the payment method and confirm
Customer support at Guts
In today’s market, casinos have to make themselves available to clients or risk losing their loyalty. Unfortunately, Guts does not have a phone number for players to call, which tends to be the most convenient method of communication, but the company is accessible in other ways. To speak to a member of the Guts customer service team, bettors can click the “Chat with Us” icon at the top of the page. They simply need to enter their email address and password, along with a short explanation of their issue, and they will be connected with a representative. The chat line is open 24 hours a day, seven days a week, and members can also choose to email them for a written response at [email protected]
Should Uk Players play at Guts?
✅ Among the fastest withdrawal times out of any platform operator. Typically, withdrawal requests will be processed within two hours or less, meaning that your funds should be in your account within 12 hours.
✅Guts Casino is very open and transparent about the bonus schemes it has in place, meaning that unlike some other platforms out there, you won’t struggle to get the right pay bonus payout.
✅ Huge library of games with over 1,800 from which to choose. This includes games from some of the best developers out there, such as Microgaming, NetEnt, Novomatic, NextGen and many more.
✅ Guts Casino has some of the best customer support in the business. Customer support agents are on hand via phone, email, live chat or Twitter 24/7, meaning that you will never be left waiting when an issue comes up.
❌ Some users have reported a recent drop in the quality of the promotional bonuses on offer compared to older bonus schemes.
❌ Several users of Guts Casino have reported a drop in the overall performance and responsiveness of the website since an update was installed recently. Although it looks sleek and modern, at times the load times can be slow.
❌ Compared to some of the other major websites, the VIP and loyalty programmes lag behind the competition.
❌ The mobile app offerings are quite limited compared to other similarly sized platforms. It would be great to see a mobile app developed in the near future.
Are there any complaints about Guts Casino?
As Guts Casino is registered with the Malta Gaming Authority and the UK Gambling Commission, it is very easy to check whether it has had any official complaints lodged against it. You can access this information by navigating to the bottom of the Guts Casino webpage, where you will find links to the official websites of these official bodies.
Based on our research, we can see that under both regulatory bodies, Guts Casino has licences that are fully up to date with no limitations currently placed on them. There are no recorded sanctions on record. However, a number of investigative actions were made by the UK Gambling Commission, which resulted in payments being made by Guts Casino to the customers involved.
In terms of the user reviews of Guts Casino, in general these seem pretty positive. Users have praised the large variety of games on offer, the overall design and functionality of the website, as well as the process of deposit and withdrawal. Feedback regarding customer support has generally been positive. However, some users have noted issues with the promotions and bonuses.
In general, the online user reviews of Guts Casino seem to be positive. However, it is always useful to do thorough research before committing any cash to the platform!
What casino licences does guts have?
Currently, Guts Casino is owned and operated by MT SecureTrade Limited, which is among the biggest online gaming companies in the world. Guts Casino has been issued gaming licences by both the Malta Gaming Authority and the UK Gambling Authority. Additionally, it has been issued an eGaming licence by Curaçao, which provides gaming licences to online operators. Because of these, Guts Casino has to abide by the strict regulations set down by the three licensing bodies, giving customers better protection and ensuring the fairness of the games on offer.
All games that are offered by Guts Casino will be subjected to rigorous technical and fairness testing. The results of these tests can be viewed online through the Guts Casino website by clicking on the link to the relevant gaming authority website. This allows you to see if there have been any disciplinary decisions or official sanctions made against Guts Casino.
Additionally, Guts Casino has signed up to a number of gambling awareness and player welfare initiatives. This adds another layer of protection for players, and ensures that Guts Casino operates with employee welfare at the centre of everything it does.
Lenny's Thoughts on Guts
Guts frame itself as a casino that listens to account holders and takes up their suggestions. The company regularly reinforces its dedication to keeping clients happy and provides a 24-hour chat line to back this up. The site doesn’t just look young and contemporary, but also boasts some of the most innovative software around from top providers and delivers a lag-free experience for mobile players,