Casino Joy is owned by Genesis Global Ltd., the same company behind player favourites like Pelaa, Vegas Hero, and Spela. The brand built on a number of company values that are commendable as they are visionary. Integrity and professionalism are two of the company’s values which aim to drive quality and a high level of service forward. Casino Joy also aims to be responsive to the market and players, whilst hiring motivated people to drive their success story forward. This shines through in the way the website user experience is designed with great focus on their mission of making the experience a joyful one.
Casino Joy is licensed by both MGA (Malta Gaming Authority) and the UK Gambling Commission. The website uses SSL encryption for end-to-end security whilst being PCI (Payment Cards Industry) compliant, meaning all monetary transactions are carried out to the highest safety standards. Casino Joy also offers a page dedicated to responsible gaming, allowing players to make sure that gaming is joyful rather than harmful. The page includes links to filtering software, self-exclusion mechanisms, as well as links to organisations should players feel they have a problem.
Besides the bonuses that come with many of their games including wilds, scatters, bonus spins, jackpots, bonus rounds, and extra features, Casino Joy also rewards their players with different bonuses like Surprise Bonuses on selected games, weekly freebies, and deposit bonuses. To receive any bonus, gamers have to deposit a minimum of $10, unless otherwise stated. It is worth noting that gamers can have only one bonus active at any given time and all bonuses and bonus spins must meet wagering requirements before withdrawal.
By registering with Casino Joy, all players are eligible to a welcome bonus. All they have to do is deposit a minimum of $10, and they will enjoy a 100% match bonus money up to $200 and 200 bouns spins. To claim the first deposit bonus, gamers have to go to the cashier function and select it from the drop-down box. With their second deposit players get a 50% bonus up to $200, whilst the third and fourth deposits reward a 25% bonus up to $300.
Casino Joy likes to keep their players excited with regular offers and promotions. Gamers can just head to the promotions section on their website to see what is currently on offer. They always have great bonuses and even more exciting giveaways, like for example, a new iPhone XS giveaway for first depositors or gifts at the end of the rainbow for all depositors. All promotions and bonuses have wagering and entering requirements that are always stated in the terms and conditions which all players should familiarise themselves with before participating.
Casino Joy invites their loyal players to join their VIP club. By doing so, gamers can enjoy a number of fantastic perks including a dedicated account manager, receive exclusive bonuses not available to others, have fun in exclusive VIP events, try their luck in monthly VIP prize draws, feel special with personalised birthday presents, celebrate like a star with VIP holiday packages, receive their winnings fast and struggle free with personal withdrawal service, and get the most out of their play with exclusive promotions.
Casino Joy currently offers its players 1300 casino games, and the number is growing. The widest selection is available on slot games with Casino Joy’s portfolio including classic slots like Lucky Diamonds, Lucky Streak, Ace of Spades, Wild Melon, Zanzy Zebra, Fruit Slots, Double magic and many more. Video Slots, on the other hand, include names like The Book Of Dead, Book Of Oz, Starburst, Vikings go Wild, Jack And The Beanstalk, Legacy of Egypt, Royal Seven, Sakura Fortune, Trolls Bridge, and other well-known names.
For the big-prize hunters, Casino Joy has something exciting to offer through Jackpot slots such as Gemtastic, Mayan Gods, Wild Circus Wild Wild Chest, Fortune Charm, and Piggy Pirates amongst others. For table game fans the casino offers a nice selection of roulette games including European Roulette Pro, Multiplayer Roulette, and American Roulette Advanced Roulette. For those who prefer cards, the casino offers over 20 blackjack games from Blackjack classic to High Limit European Blackjack and many more. Other games include baccarat, poker, Casino Hold’em, Poke the Guy, Monkey Keno, and Scratchcards.
Casino Joy offers their players a very wide selection of live casino games with more than 50 titles to choose from. Starting with different kinds of roulette games like Lightning Roulette, Auto Roulette, VIP Roulette, Shangri La Roulette, and Hippodrome Roulette, the selection is quite extensive. There is an even larger selection of live blackjack games with titles such as Blackjack Lobby, VIP Blackjack, Exclusive Blackjack, and Blackjack Silver. Other live casino games include Dream Catcher, Football Studio, Dragon Tiger, Poker, Casino Hold’em, Baccarat, and Caribbean Stud Poker.
Casino Joy offers a website that is mobile friendly, thus allowing players to access games directly through their Android or iOS mobile phone web browser. As more gamers prefer mobile platforms over desktop, operators are making sure that their games play well on phones and tablets. To this end, solution providers like EveryMatrix, which is also used by Casino Joy, offer packages that allow existing operators to expand their reach to more platforms, thus offering gamers a wider range of options which are well demanded.
Casino Joy has a large number of payment methods available for those wishing to make a deposit. Credit and Debit cards can be used for VISA whilst credit cards are accepted for Mastercard. A number of e-wallet options are also available including Skrill, Neteller and ecoPayz. Entropay and bank transfers are also accepted. Whichever method is used, Casino Joy promises no fees which is always good news. The minimum deposit and withdrawal amount is $10 across the board, whilst the maximum varies according to the payment method.
Casino Joy offers a number of ways to get in touch with the casino. The first option is the FAQ section which has both a search function and a tagging system that allows users to find answers quickly and easily. There are also two email addresses available; one for support and another one for complaints. Furthermore. Casino Joy also offers a Maltese phone number, which is always nice to have. All of these options can be accessed by clicking on the question mark icon at the very top-right of the page.
Casino Joy aims to deliver a blissful and joyful experience to their customers, and their success in doing so can be seen throughout their website. Sharing the company’s vision (like on here at SuperLenny) is always commendable, and it is a satisfying experience to see how it translates to the website and gameplay. The bonuses and promotions certainly add an element of fun, proving that Casino Joy is keeping true to their mission statement.