Expert review by Matthew West
Gala Bingo is the most well-known bingo operator within the UK, famous for fun nights out – and now with their online ventures – fun nights in, too! With a fresh and cheery personality, Gala Bingo is all about ‘Play Happy’.
As a traditional brick and mortar bingo hall, the venture into online gambling in 2006 has proven to be an award-winning one. Gala Bingo has built on its solid brand identity of ‘Play Happy’ and has proved itself in the competitive world of gamification. Their ability to foster a sense of community within an online world is admirable, as is the way that they engage with their customers to create loyalty. It’s no surprise that it is the UK’s largest online bingo provider and one of the UK’s largest online casinos.
For your security and peace of mind, Gala Bingo is registered in the UK by the Gambling Commission, and in Gibraltar, it is licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner. But how about your online security? Gala Bingo uses Norton Secured technology encryption to protect all financial transactions. The company has received an endorsement from BT Trustwise and Verisign – a statement of confidence in how they operate their business. In addition, Gala Bingo is proactive in security checks aimed at preventing fraudulent activity.
We all look for good bonuses when choosing which casino to be frequent. Gala Bingo is known for its fun and generous bonuses to newbies and long-time customers alike – perhaps a reason why it has 5 million members? Its VIP loyalty programme (discussed below) offers heaps of exciting and entertaining bonuses that keep the customers coming back for more. We are also a fan of the Refer a Friend bonus, giving you £25 bingo bonus – you can even refer 10 friends at a time. Fantastic stuff!
New online customers are welcomed with a £30 bingo bonus that can be played in Gala’s exclusive bingo rooms such as Castle, Penny Bingo or City, which is the super spotlight progressive jackpot. To claim the welcome bonus, you must register at Galabingo.com, then deposit and spend £10 cash on bingo tickets. Another great perk is the 7 days of free bingo given to newbies, where they could win up to £25 a game during the 12-2pm and 6-8pm room opening times. A great welcome, indeed!
One of the things we love about Gala Bingo is its regular promotions which are introduced each time a new game is released. Not only that, these aren’t fly-by-night promotions that are available one day and gone the next, these promotions stick around – something that loyal players appreciate. Lenny’s favourite Gala Bingo promos are the £10k Happy Hours, available every Saturday night and feature a sweet £500 full house prize. You can also have a spin on The Happy Wheel – another fab and fun regular promotion!
Gala likes to take care of their long-term and committed players and does a great job of recognising them through a progressive loyalty programme. Starting off with the Bronze VIP, customers can work their way up through silver, gold and platinum to become a Diamond VIP. Sounds fancy? It certainly is! All of this means some super perks such as bingo three nights a week in a private room, extra-special prizes, extra points and access to exclusive promotions. Get working your way up to a Gala VIP!
One of the things we like most about Gala Bingo is the variety of games they offer – enough to cater for everyone’s tastes. If its good old fashioned bingo that floats your boat, Gala Bingo is the champion; offering the largest selection of bingo games in the UK – suiting all budgets. You can play in bingo rooms or the television-inspired games. In addition to bingo, this casino offers a multitude of different slots and games, again with enough variety to suit all tastes – with the progressive slots being a particular favourite.
We also like the Gala Bingo Scratch games such as King Kong Cash Scratch and the Deal Or No Deal game. It seems like lots of players like these too, judging by the whopping jackpot up for grabs! Jackpot games like Jackpot Quest and Reel King are just two of the huge choices available. For those of you who like the good old table games, you will not be disappointed in the Roulette, French Roulette, Baccarat and Blackjack – offered in a live and totally interactive experience.
You’re in for a treat with the authentic Gala live casino experience, where more than £2 million is paid out daily in a range of playing formats and playing environments. There are 4 main live table games offered: Blackjack, Roulette, French Roulette and Baccarat, all of which have real-time gameplay and an additional bonus of the Roulette being live-streamed on video with glamorous croupiers. Or you may fancy slots or a nice game of poker – all of these have great cash winnings and jackpots up for grabs.
As you would expect, Gala Bingo offers the most convenient payment methods for making deposits and withdrawals. All the main payment methods are offered such as e-wallets, credit, debit cards and bank transfers. Deposits should be at least £5, and we love that you can start playing within a few minutes. Making a withdrawal is easy and convenient, with withdrawals to e-wallets almost instantaneous. Withdrawals to debit cards take around 2-5 working days due to bank processing times, and the minimum withdrawal amount is £0.01.
Now and then, all of us have to reach out to a casino’s customer service. Fortunately, Gala Bingo offers great 24/7 live customer support that is available at the click of a button. Our preferred way of making contact with a customer service agent is by using the live chat session facility, where you select the topic of the issue, and if your question is not answered in the FAQ session, a live agent will answer your query. You can always contact them by freephone if you are located within the UK.
If you love bingo as much as Lenny, then Gala Bingo will be right up your street. This online operator is head and shoulders above the rest. Gala Bingos’ low minimum deposits of £5 is perfect for new players looking to hop on board the bingo train.
Although slots and live casino games are offered here dedicated players might be better off at more traditional online casinos.
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