• English (UK)
  • Deutsch
  • Suomi
  • Norsk bokmål
  • Svenska
  • 繁體中文
  • English (India)
  • English (Canada)
  • Russian (Ukraine)
Expert review by

JackpotCity Casino

Games 3/5
Bonus 4/5
Support 3/5
Fast Payout 1/5
Bonus amount is subject to a minimum play through (wager) of 50 times (50x) by you before it can be transferred from your Bonus Balance to your Cash Balance ("Play Through Requirement"). Over 18s see other t&c's
Website https://www.jackpotcitycasino.com
Release Date 1998
Email [email protected]
License United Kingdom (UKGC)
Mobile Casino No
Live Casino Yes
Number of Games 600+
Types of Games Casino, Bingo, Livecasino, Poker, Bonus

JackpotCity was founded in 1998. Since then, Lenny has watched the JackpotCity progress with the times, sticking to its goal of offering players an exciting platform on which to play. There are features galore here with players not only having a great collection of games and bonuses to choose from, but also full access no matter where they are. There’s the added bonus of being able to connect to all this in a safe and secure manner, thanks to the efforts JackpotCity casino goes to in these areas.

JackpotCity License and Security

Licensing is hugely important in the online casino world, as this is what keeps casinos and players safe from fraudulent activities like money laundering. In the case of JackpotCity, they are licensed with the Malta Gaming Authority, which has strict rules and regulations in place about the ways the casino can operate. Their levels of security don’t stop there, though. This excellent gaming platform is also regularly audited by external companies like eCogra in order to ensure that all the games are operating fairly – again helping players enjoy the platform.

JackpotCity Bonus

JackpotCity is no stranger when it comes to offering bonuses to its players. As there are so many online casinos, it’s a must that casino sites offer something enticing to their punters. JackpotCity does this in spades through the option of a welcome bonus, additional on-going promotions and even a loyalty programme that can become a VIP option for those that are wagering big enough and are consistent enough in their playing to qualify. Whatever casino bonus a player chooses, they can really help players get ahead.

JackpotCity Welcome Bonus

The welcome bonus is the big one at JackpotCity. This is split across four initial deposits with each one awarding 100% match up to £400 per deposit. This means that if players are depositing the full amount, they stand to gain an additional £1600 in total to add to their bankroll! That can make a huge difference when it comes to playing online. To receive the bonus, players must be signed in to their verified account, have made the deposit, and then chosen to opt-in.

Regular Tournaments and Bonus Promotions

Even for players who aren’t new, this site is jam-packed with exciting offers. Players can get a bonus on a daily, weekly, and monthly basis, with each of these offering a variety of different things such as cash and extra spins, as well as winning gadgets, cruises and even luxury holidays. There are weekend and midweek match promotions too. To stay up-to-date with all the options available players will need to sign-up to JackpotCity’s promotion emails.

JackpotCity Loyalty Programme

All players who are at JackpotCity get to enjoy the Loyalty programme. As soon as a real-money bet has been placed, the player is automatically enrolled. Every cash wager made will count towards those loyalty points. When players hit specific targets, these points can then be converted into bonus credits and be used within the casino to make further bets and, hopefully, big wins. This can lead to transitioning into the VIP programmes for those that exceed the standards set out by the casino. Bigger and better prizes await those who make it!

JackpotCity Games

JackpotCity has a nice range of games to choose from, the biggest selection of these being the slots. There are 300 or so slots on offer, and these cover a wide range of themes, features and in-game bonus options ensuring that no matter what tastes the player has, they’re sure to find something that appeals. Classic slots right through to multi-pay line video slots and the massive progressive jackpots are all found here. Players are reminded that the entire Microgaming collection is available and all can be played in demo or real-money mode.

Elsewhere in the casino, things are equally as impressive. The virtual table game collection has an extensive array of blackjack, roulette and baccarat options. There are even helpful tutorials on how to get ahead in each of these gaming options – perfect for those who are new to the whole iGaming world. There are also a variety of poker options, including some great video poker games available. Soft casino games such as keno, bingo , lottery & scratch cards are noticeably absent, however, so players will have to look elsewhere for those.

JackpotCity Live Casino

There is a cutting-edge live dealer casino. There are three different games available – blackjack, roulette and baccarat. Each one of these is available in a number of different variations so that players can choose the version that suits them the best. All of the games are streamed live and offered in HD format to evoke the ambience of a real casino as much as possible. For those that are looking to improve, honing one’s skills here is the perfect place as players can interact directly with the dealer and other players.

JackpotCity Payment Methods

JackpotCity has numerous payment methods all laid out in a clear table to show which are available for deposit and which for withdrawal – though some do overlap. Top providers include Visa, MasterCard, Skrill, Neteller and ecoPayz. The list of payment options is extensive and covers a wide range of countries, as one might expect to see the global reach of this site. Payment times will vary depending on the method used, but deposits will be instant and withdrawals usually not taking more than five working days.

JackpotCity Customer Service

Customer service at JackpotCity is top-notch and available every day of the week around the clock (verified by Lenny himself). There’s an option for the live chat and also the option to make contact by email. However, there’s such an extensive amount of information provided that it is good to check the FAQ before contacting the staff. If the need is so pressing that there’s no other way around it, the customer service is fast, helpful and professional, generally sorting out any issues right there on the spot, enabling players to get right back to playing.

Lenny's thoughts on JackpotCity

JackpotCity has been around for a long time almost as long as Lenny, and it shows – in a good way, of course! JackpotCity has gone the extra mile to ensure that players have all the information they need as well as offering a huge number of bonuses, slot and live casino games for them to choose from.

Matthew West
Matthew West

Matthew West – Online Casino Specialist

Matt is our resident Online Casino Specialist and has worked within the iGaming sector since leaving Leeds Metropolitan University, where he graduated after studying to become a chemistry teacher. Luckily for us, he realised shortly after graduating that classroom teaching probably wasn’t for him and found his passion for just about anything iGaming related, in particular he enjoys researching online betting opportunities for SuperLenny.com’s visitors, with his favourite operators being BetSafe and Temple Nile.