Expert review by Matthew West
If you’re a regular online casino player, then you will be used to being offered tempting welcome bonuses for joining new sites, and Videoslots offers a solid introduction for signing up to the site. New players are rewarded for joining with a generous 100% deposit match up to £200.
In the competitive online casino industry, Videoslots has produced an interesting welcome bonus promotion that stands out from the crowd.
The casino offers a 100% Match Bonus at the time of your initial deposit, which means that the site will match the amount of that first deposit up to a maximum of £200. The bonus is activated automatically as soon as the first deposit is placed into your account.
In addition, players who register and make an initial deposit are also welcomed with 11 bonus spins, whatever the size of that first deposit. Any winnings that you gain from the bonus spins are free from wagering requirements, and there are no maximum withdrawals for these winnings. Taken as a whole, this has to rate as one of the best welcome bonuses in the industry.
As with all welcome bonuses, there are some terms and conditions attached to the Videoslots initial offering. For a start, the minimum deposit required to trigger the bonus is £10. There is also a wagering requirement that means you have to play through the deposit bonus a certain number of times before the funds are unlocked and available for withdrawal. The good news is that the wagering requirement is just 20 times the bonus and deposit amount – a much lower figure than is standard for the industry. In addition, there is no maximum win on the deposit bonus.
Not all the games on the Videoslots site count equally towards the wagering requirement, but the precise figure depends on the RTP for each game. For example, games with a 95% RTP will count 125% towards the wagering requirement, while 97% RTP games only count 75%. These wagering requirements are much more player-friendly than most sites in the industry and will be welcomed by online casino players of all levels of experience.
As well as its generous welcome bonus, Videoslots offers a loyalty scheme package that is one of the most interesting that we’ve come across. For a start, the site has committed to paying back a proportion of the money that it earns from slots games every week. This amounts to 1% of all of the wagers on slots titles, and every one of the site’s players will receive a proportion of that money, according to how much money they have wagered during the preceding seven days.
Videoslots members are also able to take part in a wide range of additional activities that offer bonus benefits, including Slots Tournaments and the popular Casino Weekend Booster. The Booster promotion provides cashback offers and bonus funds based on how many bets a player makes during the week, and bonuses earned through this deal are free of wagering requirements.
In addition, the site offers a popular Casino Races promotion, which is a great way for players to win big rewards. There is a new Casino Race each week, in which players build up points on the Casino Race leaderboard for every £0.20 they spend on their favourite games, with bets over £1.00 earning double points and £2.00 bets being rewarded with triple points. At the end of the week, cash prizes are given to the leading 6,590 players on the Casino Race leaderboard, while the top players will win a share of the prize pool, which is worth £60,000. This innovative approach to rewarding regular players certainly helps Videoslots stand out in a crowded industry.
Videoslots hasn’t neglected the importance of offering a range of banking methods for their players. You can make payments and withdrawals using all major credit cards, bank transfers and a variety of e-wallet methods, and there is more good news in that every player is allowed one free withdrawal every day, up to a $30,000 monthly maximum withdrawal limit. If you land one of the major progressive jackpot prizes of more than $50,000, then there is no upper limit.
You may find that the first time you make a withdrawal, there is a slight delay as the site verifies your identity, but subsequent withdrawals are generally processed within 24 hours, though it may be up to seven days before the money comes through, depending on your withdrawal method. As with all reputable sites, security is taken very seriously at Videoslots, and all transactions are handled with SSL encryption, so you can be sure that your financial details are protected.
From time to time, players may have queries or problems with an aspect of their favourite site, and this is why customer support is one of the most important, yet often overlooked, aspects of any casino.
Videoslots offers multiple ways to contact its customer support department, including a handy live chat facility, email, or telephone through its useful call-back option, which means that the casino bears the cost of the call, rather than the player. This is a nice touch, and is backed up by a responsive, friendly team of customer support agents who are available on a 24/7 basis – so no matter what time of day you need help, they can provide it.
4/5
4/5
5/5