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Expert review by

Betsafe Casino

Games 4.5/5
Bonus 4.4/5
Support 4.8/5
Fast Payout 1/5
18+. New GB customers and first deposit only. Spins only available on Starburst. Deposit and play through £25 on selected games and get 25 spins OR; Deposit and play through £100 on selected games and get 100 spins OR; Deposit and play through £200 on selected games and get 200 spins. 3 day expiry of spins after they have been added. 14 days from registration to claim offer. You have a right to withdraw your cash deposit or any remaining cash deposit and any cash winnings from this deposit. If this is withdrawn, the spins and any winnings from the spins will be forfeited. All winnings from the spins will be paid out cash. Further eligibility and terms apply.
Website https://www.betsafe.com
Release Date 2006
Email [email protected]
License United Kingdom (UKGC), Malta (MGA), Sweden (Spelinspektionen)
Mobile Casino No
Live Casino Yes
Number of Games 3000+
Types of Games Casino, Sportsbook, Bingo, Livecasino, Poker

Does Betsafe offer Bonuses?

⛔ Please note: This casino is currently not accepting UK Players ⛔

When it comes to choosing a new casino or betting site, the bonuses are all-important. Having good bonuses makes a casino stand out and brings in new players to the site. With this in mind, Betsafe offers a whole range of bonuses, each one specific to the section of the betting site it is aimed at.

Betsafe Welcome Bonus ? Deposit £25/100/200 and the same amount in Bonus Cash Spins ?

As Betsafe has three distinct sections, it seems only fair that there are three distinct welcome bonuses, though they all pertain to the main casino site. On signing up, players can choose which of them they would like. The first of these is a £25 deposit, which rewards players with 25 bonus spins on Starburst. The second option is a £100 deposit for 100 bonus spins, while the final option is depositing £200 for 200 bonus spins, all on the Starburst slot.

Betsafe Wagering Requirements

While most online casinos will have wagering requirements in place to protect themselves from fraud, Betsafe bucks this trend. Excitingly for newcomers, there are no wagering requirements on the cash spins that are awarded for making the deposits. Instead, players can enjoy any winnings they make by being able to withdraw them whenever they like. Usually, wagering requirements require the player to play through their bonus winnings a specific amount of time before these winnings can be withdrawn from the account.

Betsafe Bonus Spins and Other Promotions

Betsafe offers a number of other promotions to players, particularly to those who stick around. Many of these promotions are only available to players that already have an account and logging in each day will give them notifications of what is on offer. This can include bonus spins, new games and much more.

For those that love poker, there is a bonus specific to this part of the site as well. Poker players have a range of welcome bonuses they can receive that is dependent on how much they deposit when signing up. All of them follow the same pattern with the bonus equaling the amount of money a player can earn.

Casino Games at Betsafe

Betsafe offers a large number of casino games to players, which are provided by many top providers including industry giants such as NetEnt, Cryptologic, and Evolution Gaming. The slots are featured most heavily, with over a thousand games available, and offers up a number of the world’s favourite games including Starburst, Book of Dead, Jumanji, Moonshine Riches, and Bonanza. There are even some exclusive slots available, as well as a wide range of progressive jackpots just waiting for players to try.

The virtual table game selection is also very comprehensive as there are more than 50 games available. Players have access to roulette, blackjack and baccarat versions, each with varying options, table limits, deck numbers, and, in some cases, rules. Video poker enthusiasts have 15 different games to choose from, and these games include some of the classics such as Joker Poker, Deuces Wild and Jacks or Better. Whatever your preference, we’re sure you’re going to find it right at Betsafe casino.

The final section of the site is the live casino. Powered by Evolution Gaming, it is hardly surprising that the site has a whole range of different games available – there are 77 games in total. The usual options are there with various roulette, baccarat and blackjack games available. There are also some of the more unusual options such as Dream Catcher, Three Card Poker and Texas Holdem for those who like to try something a little more challenging in the strategic terms.

Who owns Betsafe Casino?

Betsafe is currently owned and operated by the parent company BML Group Limited, which is registered in Malta, where it has also been issued with a licence to operate. The company address is Betsson Experience Centre, Ta’ Xbiex Seafront, Ta’ Xbiex, XBX 1027, Malta. All of this information can be found under licence number MGA/CRP/108/2004 – you can get to this through the Betsafe website.

BML Group Limited is one of the leading online casino operators out there, and has a total of 15 different casino under its control. This makes BML Group Limited one of the most well-established online casino groups out there, which has allowed Betsafe to secure a number of high-profile industry tie-ups with leading games developers.

On the 14th of February of 2020, Gaming Innovation Group Inc. (GiG) signed a Share Purchase Agreement (SPA) with Betsson Group (Betsson) for the divestment of GiG’s B2C assets which include the operator brands Rizk, Guts, Kaboo and Thrills. Betsson will, through this agreement, become a long term partner of GiG, generating revenues to GiG’s Platform Services. GiG has, as part of the strategic review, took a decision to make its technical platform sportsbook agnostic, and partner with other sport book providers to offer the best solutions to its customers. Betsson’s sportsbook solution is intended to be integrated on GiG’s platform-offering. Both GiG and Betsson will gain strategic advantage in having the possibility to sell their respective B2B solutions in an environment without conflict of their own B2C brands.

Sports Betting at Betsafe

The sports betting section of the site is also excellent as there is almost every sport you can think of. The odds are highly competitive ensuring that players are getting nothing but the best. Real-time updates occur with some games even broadcasting live. Meaning, that players can catch all the latest sports events live on their mobile phones. There’s also a section where players can bet on virtual sports as well, taking everything to the next level.

Casino Banking at Betsafe

Betsafe offers a wide range of payment options, so there’s bound to be one that suits each player. These methods can be used for both deposit and withdrawals and include bank transfers, credit card options such as Visa and Mastercard, PayPal, Skrill, Neteller, Trustly and Entropay. For most of these options, there is a minimum of £20 for both withdrawing and depositing.

Maximum transactions will vary and range from just £1000, right up to a massive £1 million for those using bank transfers. There is a convenient table found inside the player’s account that can outline this. Deposits will occur instantly, but withdrawals have a pending time. E-wallets are the fastest with an immediate turnaround after processing. Card payments and bank transfers can take anywhere from 2 to 5 days.

How do players make a deposit?

Step 1: Go to to the cashier or banking section  of the site

Step 2: Select deposit

Step 3: Select the payment method of your choice

Step 4: Enter the amount and confirm

How do players make a withdrawal?

Step 1: Go to the cashier or banking section  of the site

Step 2: Select withdraw

Step 3: Enter the amount you wish to withdraw

Step 4: Check the payment method and confirm

Should UK Players Play at Betsafe?


  • Relatively low number of customer complaints made against it, which is a good sign that Betsafe does everything by the book.
  • Betsafe has a really solid library of games on offer, including over 60 options for live gaming.
  • Users who are wanting to take their account on the go can do so using either the standalone app or a dedicated mobile version of the website, which can be accessed through any web browser.
  • With active licences from three separate licensing bodies, Betsafe is one of the most above-board online casinos out there – when you game with Betsafe, you are in safe hands.


  • Although its customer support is generally pretty good, users have reported increased wait times for responses by email in the last number of months.
  • Although it does have a welcome bonus for new players signing up to the platform, it is not quite as lucrative as some of the other platforms out there.
  • The customer loyalty and reward schemes aren’t among the best we have seen. The bonuses tend to be of relatively low value and can be quite restrictive at times.
  • Access can be restricted in a number of different countries. It would be good to see Betsafe get licences to operate in these. The restricted countries include Australia, Denmark, France, Greece, Italy, Spain and the US.

Customer Support at Betsafe

Customer support can really make or break an experience. Betsafe, thankfully, offers a 24-hour service to its players. There are a number of contact methods, though the fastest is via the live chat, which states a thirty-second response time (it might not be quite 30 seconds, but it’s still quick. If the live chat is not your thing, then there are other options.

An email address is made available, and this also won’t take long to garner a response – the site states this can be anywhere from 30 to 60 minutes, which is a fair sight better than most new casinos. The last option is to request a callback, and this has a response time of anywhere from 15 to 60 minutes, which is also pretty good.

Are there any complaints about Betsafe Casino?

Based on our online research, we were able to find a number of customer issues related to account access. These were mainly to do with the withdrawal of winnings from user accounts, which the users in question claimed were being withheld from them by Betsafe. Ultimately, these issues do appear to have been resolved, so this does not necessarily call Betsafe’s conduct into question.

In terms of Betsafe’s track record with the Malta Gaming Authority, the Swedish Gambling Authority and the UK Gambling Commission, its history seems relatively clean. It does not appear to have had any sanctions or formal investigations launched against it by any of these licensing bodies. This is a really encouraging sign and indicates that Betsafe is taking its regulatory requirements as seriously as possible.

If you want to view this information, simply navigate to the bottom of the Betsafe website. Here, you will find links to its profile with each of these regulatory bodies, which allows you to view the history. As the licence is issued to its parent company BML Group Limited, you can also view the history for any of the other companies associated with the parent company. This gives you a much fuller picture of the kind of operation that Betsafe is.

What licences does Betsafe Casino have?

For residents who are currently located in Great Britain and Northern Ireland, Betsafe is licensed and regulated by the UK Gambling Commission under licence number 39579. For users who are based in the Republic of Ireland, Betsafe is licensed as an operator by the Republic of Ireland’s Regulatory Bodies (licence number 1011286). As members of the UK Gambling Authority, Betsafe is required to appoint an accredited alternative dispute resolution should any disputes arise between customers and the platform.

Additionally, some of its proprietary software and other third-party gaming software will have a separate licence status from these bodies, such as IGT, Blueprint, and Xterra Holdings Limited.

For those customers who are playing from Sweden, the relevant licensing body is the Swedish Gambling Authority. Currently, Betsafe has a five-year licence (2019-2024) issued by the Swedish Gambling Authority.

Finally, Betsafe has also received the green light to operate from the Malta Gaming Authority under its parent company BML Group Limited. It was initially licensed in March 2006, and later received a revised licence to operate in August 2018. This information can be viewed under licence number MGA/CRP/108/2004. While not having quite the same level of prestige as the UK Gambling Commission, the Malta Gaming Authority is still highly respected in the industry.

Lenny's Last Thoughts on Betsafe

Betsafe’s game selection is huge and impressive and will keep players entertained for hours. Great welcome bonuses are available for any newcomers, and if you stick around, there are more to come. Betsafe casino is definitely a place to try out. With so many gaming options, it’s the perfect place to find your groove as a new player.

Page References:

Betsafe Wikipedia
Betsafe Licencing 
Stock Exchange 

Matthew West
Matthew West

Matthew West – Online Casino Specialist

Matt is our resident Online Casino Specialist and has worked within the iGaming sector since leaving Leeds Metropolitan University, where he graduated after studying to become a chemistry teacher. Luckily for us, he realised shortly after graduating that classroom teaching probably wasn’t for him and found his passion for just about anything iGaming related, in particular he enjoys researching online betting opportunities for SuperLenny.com’s visitors, with his favourite operators being BetSafe and Temple Nile.