Expert review by Matthew West
As you might expect from the name, Dream Vegas casino is all about emulating the excitement, bright lights and thrilling atmosphere of Las Vegas, America’s primary gambling city.
Dream Vegas Casino is a member of the Imperium Network Solutions Group, which is a white label platform provider for a number of large casino operators. This means that Imperium Network Solutions Group develops software solutions and products that are then repackaged for a number of clients across the industry. In total, Imperium Network Solutions Group has 35 separate casinos associate with its brand – making it one of the biggest players in the market.
Through its parent company Imperium Network Solutions Group, Dream Vegas is able to offer a massive range of games from prominent developers. These include NetEnt, Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 By 2 Gaming, Merkur Gaming, Lightning Box, Just For The Win, Genesis, Foxium, Big Time Gaming, Aristocrat, Leander Gaming and NYX.
All online casinos offer a bonus of some sort or another. In this highly competitive world, this is the only way they can stand out and bring in, and keep, new players. With this in mind, not only does Dream Vegas have a great welcome offer, but there are other bonuses in place for long-term players.
The welcome bonus is the biggest prize this casino offers. After players have signed up, they are eligible for a match deposit bonus that is a massive 100% of the initial deposit up to £400. Definitely, something to be snapped up. Players must make a minimum deposit of £20 in order to be eligible and bets can only be a maximum of £5 when using the bonus. There are also 50 bonus spins thrown in which can be used on various slot games offered by the casino.
All online casinos have wagering requirements in place in accordance with money laundering laws. At Dream Vegas these requirements see players needing to play through their bonus winnings a total of 35x before any winnings made can be withdrawn from their account. Failure to meet these requirements will mean that firstly, players aren’t able to take this money away and, secondly, could result in the initial bonus being removed from the account as well. Bonus spins need to be used within the specified time period.
Players that choose to stick around a little longer at the casino will also reap the rewards when they make a second and third deposit. The second deposit pays out 40% up to £3000, with the third deposit awarding a 60% match up to £1500.
There are further promotions during the months, and these will change over time. These are in the form of gaining points through depositing to win tickets to enter. Each £20 deposit will earn the player two tickets into the specific event where they can win big prizes such as cars, or simply the cash equivalent.
Dream Vegas really makes a name for itself when we look at its game selection. Using some of the biggest software names in the industry – NetEnt, Microgaming, WMS, SG Digital, Elk, Nyx, and Rabcat – the site is able to offer hundreds of games. The slot selection, in particular, is vast with a whole range of popular titles available such as Starburst, Gonzo’s Quest and Guns N’ Roses. There is also a large range of progressive jackpots on offer including Mega Fortune, ready to keep players entertained for days.
The virtual game selection is equally as impressive. There are the usual favourites in place – various roulette, blackjack and baccarat options. The fun doesn’t end there, though, as there are a number of scratchcards and other soft games available. These are particularly fun if you need a little break from trying out your strategies on some of the table games. Video poker players are also kept happy with a number of game options available to them, such as Aces and Eights, and Jacks or Better.
The final section is live casino games. This section is powered by Evolution Gaming, the undeniable top provider when it comes to this type of game. Various roulette, blackjack and baccarat games are also available here. Players can enjoy perusing the selection to find the rules and table limits that suits them the best. Players can also try out some of the more unusual game options such as Dragon Tiger, Texas Holdem and even Dreamcatcher. There’s also Football Studio if you want to combine sports into the mix.
Dream Vegas uses top of the line encryption protocols to protect client data, and this is noticeable when it comes to the payment options available. Nothing but the very best options are used, ensuring that all transactions take place safely and quickly – your money is definitely secure here. Payment options include various card payments, Skrill, Neteller, Trustly, Entropay and Paysafecard. Deposits using any of these methods occurs instantly.
While the same methods can be employed for withdrawals, transaction times won’t be quite as fast. E-wallets such as Skrill or Neteller will take just two days to complete, whereas Trustly can take up to five. For each of the payment options, there is a minimum of £20, and this includes both for withdrawal and deposit. This must be adhered to. Otherwise, the transaction won’t be completed.
Step 1: Go to to the cashier or banking section of the site
Step 2: Select deposit
Step 3: Select the payment method of your choice
Step 4: Enter the amount and confirm
Step 1: Go to to the cashier or banking section of the site
Step 2: Select withdraw
Step 3: Enter the amount you wish to withdraw
Step 4: Check the payment method and confirm
Customer support at Dream Vegas is excellent. They offer a 24/7 service which is provided via a live chat function. Being so available really helps to improve an online casino’s reputation as it means that all issues are addressed within minutes. There is also an email option for those less urgent queries, or if player simply prefer this method of communication. Bear in mind this will take longer to be responded to.
The site is also available in a range of different languages including English, German, Norwegian and Swedish. As such, the customer support is also available in these languages enabling a wide range of players to enjoy satisfactory support. The only downside is there doesn’t appear to be an FAQ section available on the site which would be useful to new players in particular.
If you want to check whether any formal complaints or sanctions have been issued against Dream Vegas, all you have to do is follow the links at the bottom of the homepage to its profile hosted on the UK Gambling Authority website. This allows you to check whether its licence is in date and other information relevant to customer complaints.
Based on our research, it appears that Dream Vegas has not had any formal sanctions or investigations issued against it. Although Dream Vegas is registered with the UK Gambling Authority through its parent company White Hat Gaming, there is no history of complaints having been made. This a really encouraging sign and shows how seriously Dream Vegas takes its regulatory requirements.
We did find evidence of customer complaints having been made against Dream Vegas in relation to difficulties that customers had when withdrawing money from the platform. However, these complaints were ultimately resolved in favour of the platform, meaning that Dream Vegas was not in the wrong.
Generally speaking, the customer reviews online seem very positive, with no major issues being reported by users. While there have been a number of complaints made against it relating to account issues, they also seem to have been resolved directly by Dream Vegas, which is a very encouraging sign.
✅ Licensed and regulated in three separate jurisdictions, meaning that your account benefits from a very high level of customer protection.
✅ Access your account on the go without the need for a standalone app – simply navigate to the website through your mobile web browser for instant access.
✅ Knowledgeable and responsive customer support on hand 24 hours a day, seven days a week, to answer any queries you might have.
✅ Fantastic welcome bonus scheme that is very generous compared to the competition. With a 200%, 40% and 60% bonus on your first, second and third deposits, this can be very lucrative.
❌ A number of country restrictions can make it quite difficult for certain users to create accounts on the platform. Users from Algeria, Australia, Belgium, Bulgaria, Cuba, Denmark, France, Hungary, Italy, Poland, Portugal, Romania and the US might find themselves unable to use the platform.
❌ The website is very graphics heavy and can be prone to slowdown at times, particularly on mobile devices.
❌ The aesthetic is somewhat dated and the layout of the website can feel a little bit cluttered at times.
❌ Some users have noted incurring charges and fees by their banks for withdrawing from the platform – this isn’t entirely uncommon, but it is something worth watching out for.
Currently, Dream Vegas has been licensed to operate in three separate jurisdictions, both individually and through its parent company.
Dream Vegas is licensed by the UK Gambling Authority. The UK Gambling Authority is one of the most reputable licensing bodies around, and has very stringent regulatory requirements in place. It is licensed under licence number #000-052894-R-329546-003.
Dream Vegas is also regulated by the Swedish Gambling Authority, which is called the Spelinspektionen. It is registered under licence number 18Li7478, which allows it to offer gambling services to customers in Sweden for a period of five years from 2019.
Dream Vegas is also licensed to operate by the Malta Gaming Authority. Currently, it is registered under licence number MGA/B2C/370/2017, which has been valid since 2018. This allows the company to service customers who are not in Sweden or the UK.
In addition to these licensing requirements, Dream Vegas has also signed up to various user welfare initiatives that focus on encouraging responsible gaming.
All of this licensing and regulatory information is readily available through the Dream Vegas website. Simply navigate to the bottom of the homepage, which contains direct links to everything mentioned here.
Dream Vegas’ welcome bonus is a big one, and it is definitely a major plus that there are additional bonuses and promotions constantly running throughout the site – it’s not just about gaining new players, it’s about keeping them. This means there is plenty of love for existing players which is not always a given at online casinos.
With great customer service, fast and convenient payouts, an optimised mobile platform, and a highly secure website, Dream Vegas truly does tick all the boxes. The lack of a FAQ is a bit of a downside, but with the speed of the customer service, this isn’t the biggest issue.
In short, Dream Vegas takes you to that shining city, for a fraction of the price. Who knew you could get to Vegas without having to fly!
4/5
3.3/5
4/5