Expert review by Matthew West
Given that Paddy Power is a large company with operations all over the world, figuring out who actually owns the company is not as easy as you might expect.
Its umbrella company goes by the name of Paddy Power Betfair (or PPB for short) following its merger with Betfair a couple of years ago. PPB Counterparty Services Limited is the main umbrella company – it has its registered headquarters in Malta at the following address: Triq il-Kappillan Mifsud, St. Venera, SVR 1851, Malta. This company is regulated by the Malta Gaming Authority.
For UK customers, the Paddy Power online casino is owned by PPB Counterparty Services Limited, PPB Entertainment Limited, PPB Games Limited and PPB GE Limited – all of which are regulated by the UK Gambling Commission.
No, SuperLenny team believes that Paddy Power Casino is not a scam. Paddy Power Casino has ensured to partner up with GamCare and BeGambleAware, ensuring that underage gambling does not take place on its website. ensures to promote responsible gaming practices. In addition to this, players are able to self-exclude themselves at any time from being able to access the games at the casino. Paddy Power is committed to offering games that players enjoy the most. Lenny’s team has explored most of the aspects of Paddy Power and has come to find out that it is a legitimate casino that players may confidently and safely play at.
Another positive point for this casino is the number of different payment methods that are accepted on the website. That greatly indicates that a casino is properly run and that players have access to their funds when they would need it, and better yet on their own terms.
To maximise players’ enjoyment Paddy Power casino awards their customers with some of the best UK casino bonuses. All bonuses are valid for 7 days and can be accepted or declined by the player unless it is stated otherwise in specific terms and conditions which include applicable wagering requirements. Not all games can contribute to the wagering requirement. Therefore, it is always worth checking applicable percentages before making any commitments. All bonuses are no sticky bonuses, which allow gamers to first play with real money before using any bonus balance available.
Paddy Power casino offers welcoming bonuses for both new casinos and live casino players. The welcome bonus matches your deposit at 200% up to £ 200 with a minimum deposit of £20. Wagering requirements for this offer is 35x. For new Live casino players, the casino offers 100% match on their first deposit up to £ 100 with a minimum deposit amount of £ 20. Wagering requirements for this offer are 50x. The bonus balance can be utilised once the original deposit is finished. It is always recommended to refer to the T&C to understand all requirements.
Paddy Power casino offers its players regular promotions, bonuses, and tournaments which can easily be found on the promotions page on their website. Promotions can include deposit bonuses, bonus spins, bonus cash, cashback bonus, package bonus, no deposit bonuses, blackjack promotions, roulette bonus, jackpot bonus, and live casino bonus. Paddy Power also offers a lot of different tournaments for poker and slots. Tournaments for slots can be found on the Vegas page whilst poker tournaments are available on the Poker page. T&C’s apply to all tournaments and promotions.
Paddy Power claims that loyalty is dead so instead they have a Paddy’s Reward Club which features a three-tier system starting at Bronze, before moving on to Silver on the way to the much-coveted Gold level. A £5 bet gets you in the programme where you can then power up the ladder to enjoy free spins, bets, and free food with stands set up outside stadiums dishing free meals to members. Live events and truly unique prizes including trips are also up for grabs making this rewards programme truly one of a kind.
Paddy Power offers its players a very nice collection of games, including slot games, progressive jackpots, scratch cards, video roulette and poker games, bingo, and sports betting. The Paddy Power casino team is proud to offer the best slot games collection players can find including top slots like Frankie Dettori, Justice League, and Plenty of Fortune. The casino also offers its players the newest and most exclusive slot games; always on a lookout for the best new games from the best gaming software providers.
If slot games are not your cup of tea, Paddy Power has a great selection of other games. From fixed jackpot games to innovative new progressive jackpot games from Playtech including Coin! Coin! Coin! and Age of the Gods, the selection is wide. Casino scratch cards include Kong the 8th Wonder of the World and Rocky Scratch. For classical casino card games lovers, Paddy Power offers Blackjack, Heads-Up Hold’em, and Poker. At Paddy Power, players can bet on anything from live sports games to the next Nobel prize winner.
Paddy Power has both Android and iOS applications, making it easier to access their online casino. Certain restrictions may apply including the country set in your phone’s settings and the version of the operating system. The iOS app is only available in the UK and Ireland whilst location services must be turned on to ensure adherence to legal requirements. Updates can be configured to run automatically otherwise notification will prompt you to update to any newer version released. Running the latest version is always recommended for a better and safer gaming experience.
Paddy Power casino has a great portfolio of live casino games, all of which are streamed in High Definition for the ‘as real as it can get’ casino feel, all from the comfort of one’s own home. Live dealers, who are all professional croupiers just like in a real casino, add to the fun that Paddy Power live casino has to offer. Gamers can enjoy many different games including Live Roulette, Live Blackjack, Live Spin a Win, Live 3 Card Brag, Live Hi-Lo, Live Casino Hold’em, Live Baccarat, and Live Sic Bo.
Paddy Power makes it very simple and fast for their players to deposit money to their players’ account. Deposits can be made using Debit/Credit cards, Bank Transfer, Neteller, PayPal, PaySafeCard, Skrill/Moneybookers, Apple Pay, Cash Card, and Cash Card PPlus. Be aware that payment methods availability might differ from country to country. Minimum deposit amount is only £/€ 5, and the money will be transferred immediately unless bank transfer or Neteller was used, in that case, it might take from a few hours to 5 working days.
Step 1: Go to to the cashier or banking section of the site
Step 2: Select deposit
Step 3: Select the payment method of your choice
Step 4: Enter the amount and confirm
Step 1: Go to the cashier or banking section of the site
Step 2: Select withdraw
Step 3: Enter the amount you wish to withdraw
Step 4: Check the payment method and confirm
In terms of the formal complaints made against Paddy Power, you can see if any have been issued by navigating to the bottom of the website and clicking on the link to the relevant licensing body’s website. From here, you can check its licence status as well as its disciplinary history. From what we can see, there have not been any formal sanctions issued against Paddy Power, which is a good sign that it has not received any formal customer complaints.
In terms of the customer reviews online, for the most part these are generally positive. While some users have had issues with withdrawals from and deposits to their accounts, they seem to have been resolved by Paddy Power itself, which is a good sign. It is also important to note that many of the negative reviews online relate to the sportsbook side of the Paddy Power platform rather than the online casino.
Paddy Power casino has a great help centre where players can find information and answers to frequently asked questions. There are 8 topics at hand including Verifying Your Account, Free Bets and Promotions, Depositing and Withdrawing, Responsible Gambling, Sports Help, Games Help, and Help with Something Else when all else fails. One can also search for an answer by typing keywords or phrases. Customer service is also available on 24/7 live chat, email, 24/7 phone call, and you can also send a tweet (between 8:00 – 00:00).
✅ As one of the largest and most well-known online casinos in the world, Paddy Power has a reputation and track record unmatched in the industry.
✅ Thanks to a major update in 2016, Paddy Power now has one of the strongest mobile offerings out there. With a dedicated app available for both Android and iOS devices, fans of the Paddy Power platform can take their favourite games on the go.
✅Paddy Power has great customer loyalty rewards in place. The more wagers you place with Paddy Power, the more Casino Club Points you earn. These can be used in game to make real-cash winnings – meaning that when it comes to your Paddy Power account, it pays to be loyal.
✅Lucrative welcome and promotional bonuses, which work out to a total of a 100% match on your first, second and third bonuses, up to €200.
❌ Mobile app is limited to Android and iOS only with no support for Blackberry or Windows mobile devices. Users should also note that there is no dedicated mobile version of the website on offer, meaning that if you want to get the most out of the platform, you need to download the dedicated mobile app.
❌ Some online reviews note slow customer support responses times – however, many of these relate to the sportsbook side of the Paddy Power platform rather than the online casino.
❌ The customer loyalty schemes in place are not the most lucrative that we have seen, meaning that Paddy Power is better suited for the more casual player.
❌ Compared to some of the other major websites currently out there, the actual design of the website looks quite dated. Although it has a unique aesthetic, the colours are quite monotonous and hard to look at for extended periods of time.
Currently, Paddy Power is licensed and regulated by the Alderney Gambling Control Commission (AGCC), the Malta Gaming Authority and the UK Gambling Commission. Although this is not strictly necessary, being regulated by three separate licensing bodies provides a greater level of customer protection. The licence number and other registration details can be viewed directly on the Paddy Power website, which you can use to check its licence status and whether it has had any complaints made against it.
As part of this licensing process, Paddy Power is also required to submit its games to a rigorous testing process. This tests the games’ technical soundness and player fairness. Paddy Power does this through Playtech and Technical Systems Testing (TST), which is one of the leading testing systems in the industry.
In addition, Paddy Power has signed up to online gambling industry initiatives to help promote customer welfare online. It is great to see Paddy Power supporting these industry initiatives, and it shows how seriously it takes its commitment to customer welfare.
Paddy Power Casino is one of the largest players on the market for good reason. With tongue-in-cheek humour, a strong portfolio of games, and an extensive rewards club endorsed by Rhodri Giggs, there is a lot to like about Paddy Power.
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